APICS: the Premier Association for Supply Chain Management

Transcrição

1 APICS: the Premier Association for Supply Chain Management Fernanda Debellian, CSCP, CLTD, SCOR-P Regional Director Central and South America São Paulo, 8 de Junho de 2017 UNESP

2 Agenda O que é a APICS e a APICS Supply Chain Council? Habilidades e Talentos do novo profissional do Supply Chain Management. Como a APICS apoia o Profissional de Supply Chain Management. 2 APICS Confidential and Proprietary

3 About APICS Associados 45,000+ associados 125+ países Channel Partners 190+ North American chapters 90+ international channel partners 47 países, 5 continentes Afiliação 130+ organizações 25+ países About APICS Associação de Profissionais de Supply Chain $28.5 MM receita anual em ,000+ voluntários 100+ funcionários Sede em Chicago Fundada em APICS Confidential and Proprietary

4 Ranking das top 10 Certificações de Associações Profissionais* *Pesquisa disponível no site APICS Confidential and Proprietary

5 APICS Partners no Mundo 5 APICS Confidential and Proprietary

6 Rede Local de Parceiros APICS no Brasil Premier Channel Partner: Channel Partners: 6 APICS Confidential and Proprietary

7 Desenvolvendo Profissionais de Supply Chain 106,000+ Certified in Production and Inventory Management (CPIM) 22,000+ Certified Supply Chain Professional (CSCP) 900+ SCOR-P 700+ CLTD 45,000+ Associados 2,000+ Voluntários 7 APICS Confidential and Proprietary

8 People Advancing Supply Chain Buyer/Planner Materials Manager Customer Service Manager Master Planner Master Scheduler Demand Manager Forecaster Plan Source Procurement Mgr Procurement Outsourcing Mgr Production Manager Production Scheduler Make Deliver Distribution Mgr Transportation Mgr Warehouse Mgr Reverse Logistics Manager Return CSCP CPIM CLTD Operations Manager Operations Manager Supply Chain Manager 8 APICS Confidential and Proprietary

9 Programas Educacionais e Certificações APICS 9 APICS Confidential and Proprietary

10 APICS CPIM Designation APICS Certified in Production & Inventory Management Designation preferred by employers 104,000+ individuals certified 5 courses and 5 exams Inside the 4 walls of your business 10 APICS Confidential and Proprietary

11 CPIM - Module & Topics Snapshot BSCM MPR DSP ECO SMR Demand Planning Hierarchy Master Planning Material Planning Capacity Planning Inventory Purchasing Distribution Lean Theory of Constraints MPR Forecasting Demand Mgt. CRM Distribution Planning S&OP Master Schedule Inventory Mgt. Inventory Planning MRP Capacity Planning Capacity Management SRM Manufacturing Planning Scheduling Authorization Production Control Cost Quality Communication Continuous Improvement Product Design Business Strategy Balanced Scorecard Sustainability Operations Strategy Partner Alignment Infrastructure Change Management 11 APICS Confidential and Proprietary

12 APICS CSCP Designation APICS Certified Supply Chain Professional Designation preferred by employers 20,000+ individuals certified 1 course & 1 exam End-to-End Supply Chain From your supplier s supplier, through the operation, and on to your customer s customer Highest Level Curriculum 12 APICS Confidential and Proprietary

13 CSCP - Module & Topics Snapshot Supply Chain Design Supply Chain Planning & Execution Supply Chain Improvement & Best Practices Inputs to Supply Chain Strategy Supply Chain Management Supply Chain Maturity Resolving Misalignments or Gaps Strategic Analysis Tools Business/Market Considerations Supply Chain Design Technology Design Implementation Tools: Communications and Projects Demand Management Operations Planning and Control Inventory Management Supply Management Logistics Monetary, Regulatory, & Trade Considerations Segmentation CRM Supplier Relationship Management Reverse Logistics International Standards & Regulatory Compliance Corporate Social Responsibility Risk Identification Risk Assessment and Classification Risk Response Supply Chain Metrics Measuring Performance Continuous Improvement Change Management 13 APICS Confidential and Proprietary

14 Introducing the APICS CLTD Designation APICS Certified in Logistics, Transportation and Distribution New in 2016 Self-study and group study programs Online and classroom courses 8 study modules; 1 exam Content reviewed annually 14 APICS Confidential and Proprietary

15 CLTD - Module and Topics Snapshot Logistics & Supply Chain Overview Capacity Planning & Demand Management Order Management Inventory & Warehouse Management Managing Logistics Logistics Strategy within the Supply Chain Logistics Planning Design KPI s Continuous Improvement Capacity & Demand Management Collaborate between procurement & logistics Understand S&OP, MPS, MPR, and DRP Deliver consistent customer service Implement a CRM process Understand key logistic systems Track & measure supplier & carrier performance Develop a customer service management strategy Create and inventory management strategy Manage movement of materials & goods Adapt to new distribution channels Implement efficient warehouse processes Transportation Global Logistics Considerations Logistics Network Design Reverse Logistics & Sustainability Understand characteristics of different transportation modes Move goods & services through a supply chain Manage the entire transportation process Utilize transportation technology Identify macroenvironmental factors of global logistics International trade theories Understand custom requirements Use Harmonized System Classification codes Design warehouse & transportation networks Analyze transportation & distribution requirements Employ modeling techniques Implement risk management strategies Develop reverse logistics strategy Manage product returns Social responsibility Implement sustainability initiatives 15 APICS Confidential and Proprietary

16 APICS Principles Program APICS Principles of Operations Management Modular courseware system Foundational knowledge spanning major operations management activities 5 customizable modules; each includes 9 sessions and two exams Classroom-based, instructor-led learning approach Suitable for certificate programs 16 APICS Confidential and Proprietary

17 Principles - Module and Topics Snapshot Inventory Management Operations Planning Manufacturing Management Distribution & Logistics Managing Operations Fundamentals Purpose & Function of Inventory Inventory Replenishment Lean Inventory Fundamentals of Purchasing Sourcing Strategies P.O. Management & Performance Planning Foundations Forecasting Demand Management Sales & Operations Planning Aggregate Operations Planning Master Scheduling Operations Systems Manufacturing Product Structures Basics of Master Planning of Resources Managing with Master Planning of Resources Capacity Planning & Management Production Activity Control Advanced Scheduling Lean Production Management Channel Network Design Inventory Management Distribution Requirements Planning (DRP) Warehouse Management Packaging & Material Handling Transportation Management Transportation Operations Processes & Operations Project Management Product Design & Development Process Design Strategies Total Quality Management Statistical Quality Control Process Improvement & Optimization Management & Performance 17 APICS Confidential and Proprietary

18 SCOR-P Professional Endorsement APICS Supply Chain Operations Reference Professional Endorsement Introduction to SCOR model; Practical application and exercises 3-day workshop; 1 exam Classroom-based, instructor-led learning approach Suitable for certificate programs 18 APICS Confidential and Proprietary

19 Supply Chain Definition using SCOR Plan Deliver Source Plan Make Deliver Source Make Deliver Source Plan Make Deliver Source Return Return Enable Return Return Enable Return Return Enable Return Return Suppliers Supplier Supplier Your Organization Customer Customers Customer Internal or External Internal or External SCOR MODEL 19 APICS Confidential and Proprietary

20 SCOR Hierarchy Level Description Schematic Comments Major Processes Process Categories Process Elements sd1.1 Process inquiry and quote sd1.4 Consolidate orders (P)lan (D)eliver MTS MTO (S)ource (R)eturn ETO (M)ake (E)nable sd1 sd2 sd3 sd4 sd1.2 Receive, enter, Validate order sd1.5 Build loads sd1.3 Reserve inv. and delivery date sd1.6 Route shipments Retail Defines the scope, content, and performance targets of the supply chain Defines the operations strategy. Process capabilities are set Defines the configuration of individual processes. The ability to execute is set. Focus is on processes, inputs/outputs, skills, performance, best practices, and capabilities 4 Improvement Practices Use of kaizen, lean, TQM, six sigma, benchmarking 20 APICS Confidential and Proprietary

21 SCOR Model Performance (metric) Process Experience Practice (best practice) People (skill) Aptitude Training 21 Confidential 2013 APICS

22 Value of a Process Reference Model Business Process Re-engineering Performance Benchmarking Best Practices Analysis Organizational Design Capture the as-is business activity and design the future to-be state Quantify relative performance of similar supply chains and establish internal targets Identify practices and software solutions that result in significantly better performance Assess skills and performance needs and align staff and staffing needs to internal targets Processes Process Reference Framework Performance (metrics) Practices People (skills) 22 APICS Confidential and Proprietary

23 SCOR Metrics Attribute Reliability Responsiveness Agility SCOR 11.0 Metrics RL.1.1 Perfect Order Fulfillment RS.1.1 Order Fulfillment Cycle Time AG.1.1 Upside Supply Chain Flexibility AG.1.2 Supply Chain Upside Adaptability AG.1.3 Downside Supply Chain Adaptability AG.1.4 Overall Value At Risk (VAR) Cost Asset Management Efficiency CO.1.1 Total Cost to Serve AM.1.1 Cash-to-Cash Cycle Time AM.1.2 Return on Supply Chain Fixed Assets 23 Confidential 2013 APICS

24 Other APICS Resources 24 APICS Confidential and Proprietary

25 Customer Success Cases Brazilian Post Office BASF DuPont ExpressPoint Correios, the Brazilian Post Office (BPO), faced increased competition from smaller, more agile and lower cost private logistics firms when bidding for contracts. With APICS at the center of BASF s supply chain learning solutions program, employees become a sustainable competitive advantage worldwide. DuPont created a targeted education program to deliver elevated workforce performance. APICS Principles courseware allowed for a customized approach to support the fast-growing business. ExpressPoint accelerated operational performance by adopting the SCOR model for strategic supply chain progress. GE Oil & Gas Driven by APICS standards, GE shaped a high-performing organization, improving customer service and enhancing operational efficiency. Ingersoll Rand Ingersoll Rand aligned with APICS to build a companywide operational foundation. Best practices led to gains on KPIs and contributed to $5.5 million in labor productivity savings. Intel Intel improved multienterprise collaboration with a powerful supply chain collaboration model that all started with APICS CSCP. McCormick McCormick & Co. transformed their supply chain organization with APICS SCOR model framework and training. Today, world-class supply chain drives the business. 25 APICS Confidential and Proprietary

26 Habilidades e Talentos do novo profissional do SCM

27 Você é um Facilitador de Fluxo Fluxo de Informação Fornecedor Produtor Cliente Fluxo Primário do Produto Fluxo de Caixa Primário Fluxo Reverso do Produto Confiança 27 APICS Confidential and Proprietary

28 Tendências Mundiais no Global Workplace 1) Supply Chain Management: Pesquisa Beyond the Horizon Como a sua estrutura de SCM está evoluindo/mudando para alcançar uma vantagem competitiva? 2) Competências e Habilidades Avançadas para o Supply Chain Como os profissionais do Supply Chain precisam se desenvolver para atender a demanda das mudanças da estrutura do Supply Chain e avançar nas suas carreiras. 28 APICS Confidential and Proprietary

29 O Futuro do Supply Chain Management 29 APICS Confidential and Proprietary

30 Supply Chain Management: Beyond the Horizon Em colaboração com a Michigan State University, a APICS Supply Chain Council está apoiando a publicação dos resultados da pesquisa Beyond the Horizon que explora: Como o Supply Chain management está se tornando um ativo estratégico? Quais as novas tendências ou desenvolvimentos que irão formatar o futuro do Supply Chain management? Por que algumas empresas tem mais sucesso nas estratégias de Supply Chain management que que outras, embora aparentemente possuam as mesmas ferramentas, sistemas e praticas? 30 APICS Confidential and Proprietary

31 31 APICS Confidential and Proprietary

32 As Estruturas do Supply Chain estão Evoluindo De Cadeias Implementação de Práticas Soluções para o Supply Chain Uma única Supply Chain Supply Chain invisível Evitam complexidades Aquisição de Talentos Planejamento Interno Métricas de dentro para fora Interface de dados Gerenciando para hoje Para Malhas Criação de Capacitação Soluções para o Negócio Supply Chain sob Medida Supply Chain com visibilidade Exploram complexidade Liderança em Talentos Planejamento Integrado Métricas de fora para dentro Integração das organizações Construindo para amanhã 32 APICS Confidential and Proprietary Michigan State University and APICS Supply Chain Council Beyond the Horizon

33 Supply Chain Management 2.0 As Supply Chains competirão cada vez mais em diversas dimensões, não somente em custo, mas também em outras dimensões incluindo: Capacidade de Resposta Resiliência Sustentabilidade Segurança Inovação Cultura Confiança 33 APICS Confidential and Proprietary

34 Supply Chain Management 2.0 As Supply Chains serão cada vez mais integradas - de dentro das empresas para fora. As Supply Chains estão se tornando: Uma parte do modelo corporativo do negócio. Tão importantes para as áreas de finanças e marketing, quanto já são para a área de produção. Diferenciadas pela colaboração próxima com parceiros dentro da cadeia de suprimentos. Dirigida pelo consumidor com um papel cada vez mais ativo em cada etapa. Globais e locais. 34 APICS Confidential and Proprietary

35 Supply Chain Management 2.0 A integração das Supply Chains é baseada e apoiada na cultura da empresa que apoia e valoriza: Confiança em todos os parceiros da cadeia de suprimentos. Confiança no consumidor. Ter um status de Preferencial baseado na dedicação e foco em atingir objetivos comuns. Nós lutamos juntos, nós vencemos juntos. 35 APICS Confidential and Proprietary

36 Supply Chain Management 2.0 As práticas são importantes, mas o sucesso reside na criação e desenvolvimento de capacidades e competências. O professional do Supply Chain deve entender como as práticas devem ser integradas para gerar a capacitação/competência. A habilidade de transformar práticas em capacitação aumenta as competências da Organização, permitindo que a empresa compita de forma única e incomparável com a concorrência. 36 APICS Confidential and Proprietary

37 Supply Chain Management 2.0 Os profissionais de Supply Chain terão cada vez mais um papel de liderança nas suas Organizações, mas as empresas estão tendo dificuldade em adquirir e desenvolver talentos de alto potencial no Supply Chain. Precisa-se de mais profissionais que possam se desenvolver em líderes Supply Chain. 37 APICS Confidential and Proprietary

38 Competências Profissionais Apoiando Competências Corporativas 38 APICS Confidential and Proprietary

39 Background Information Relatorio Developing Supply Chain Capability: Findings of the Talent Survey of 2015 publicada pela SCM World em Julho Pesquisa Co-branded da SCM World e a APICS SCC. Pesquisa conduzida com mais de 600 profissionais de diferente setores da indústria entre Maio e Junho de APICS Confidential and Proprietary

40 Foco em Capacidades Gerenciais Avançadas 1. Pro atividade em gerenciamento de risco 2. Proporciona ativamente oportunidades de crescimento do mercado 3. Gerencia mudanças organizacionais 4. Habilidade de comunicação e influencia 5. Equilíbrio entre estratégia global/padrão e flexibilidade local 6. Conhecimento de Finanças 7. Colaboração multifuncional 8. Gerenciamento de Programas e projetos complexos 9. Tomada de decisão baseada em dados 10. Cria confiança e colaboração entre clientes e fornecedores 11. Liderança multi-cultural SCM World/APICS Supply Chain Council Talent Survey APICS Confidential and Proprietary

41 A Habilidade de Colaboração Multifuncional é Essencial Colaboração Multifuncional Colaboração e confiança em clientes e fornecedores Tomada de Decisão baseada em dados Habilidade de comunicação e influencia Gerenciamento de mudanças organizacionais Possibilita oportunidades para crescimento do mercado Equilíbrio entre estratégia global/padrões e flexibilidade local Liderança inter - cultural Gerenciamento de risco proativo Conhecimento financeiro Gerenciamento de programas projetos complexos 95% 94% 94% 93% 92% 85% 86% 80% 88% 80% 77% Muito Importante Importante 41 APICS Confidential and Proprietary SCM World and APICS Supply Chain Council 2015

42 Observe o Gap: Top Cinco Habilidades e Competências Muito Importante / Importante Muito bem equipado / Bem equipado 42 APICS Confidential and Proprietary SCM World and APICS Supply Chain Council 2015

43 Fechando o Gap Desenvolver e promover talentos internamente Contratam talento for a da empresa Rotação de indivíduos de funções adjacentes como engenharia, vendas & marketing, finanças e P&D para o Supply Chain Sempre Raramente Frequentemente Nunca As Vezes 43 APICS Confidential and Proprietary SCM World and APICS Supply Chain Council 2015

44 Como vocês podem se beneficiar com a APICS?

45 Desenvolvimento Profissional Associação à APICS Diversos tipos de associação. Acesso à publicações, pesquisas, career packs, modelo de competência por função, Operations Management Body of Knowledge (OMBOK), dicionário APICS, revista APICS. Associação gratuita para estudantes em tempo integral. Descontos na compra de material, treinamentos, exames, conferencia anual. 45 APICS Confidential and Proprietary

46 Student Membership Benefits APICS student membership empowers students to experience a growing community of more than 8,000 other supply chain and operations management students. Benefits include: Networking with industry professionals Access to the career center Scholarship opportunities Access to online educational resources and services (including specific student-focused webinars and the student newsletter) Online access to digital APICS Magazine Savings on classes and exams 46 APICS Confidential and Proprietary

47 Publications: Operations Management Body of Knowledge Framework APICS most downloaded information resource Dynamic resource describing topics in supply chain and operations management Free resource available on APICS website Digital copy, with print available for purchase 47 APICS Confidential and Proprietary

48 Publications: APICS Dictionary APICS Dictionary and Learn It App 48 APICS Confidential and Proprietary

49 Publications: Career Packs 49 APICS Confidential and Proprietary

50 Publications: Competency Models Supply Chain Manager Master Scheduling Manager Materials Manager Buyer / Planner Distribution & Logistics Manager 50 APICS Confidential and Proprietary

51 APICS Conference APICS Confidential and Proprietary

52 Faça parte da maior associação de profissionais de Supply Chain Management no mundo! Obrigada!