Curriculum Vitae August Luis Vidigal

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1 Curriculum Vitae August 2015 vcard PERSONAL INFORMATION Luis Vidigal Name LUIS Filipe VIDIGAL Rosado Pereira Address Rua José da Costa Pedreira, nº 12 8º Esq LISBON - Portugal Mobile Phone Skype luis.vidigal1 Web Pages Blog: Facebook: Linkedin: Presentations: Publications: https://ulisboa.academia.edu/luisvidigal Nationality Portuguese Date of Birth 1949 May 4th Marital Status Married Actual Position Administrative Modernization and e-government Senior Consultant Institute of Informatics of the Ministry of Finances and Public Administration (Retired since 1 st January 2011) University Degree and Professional specialization KEY QUALIFICATIONS: PHD Student on Social Sciences (specialty on Public Administration) Scholar phase concluded and finishing dissertation about e-government and organizational interoperability in life events ISCSP - Technical University of Lisbon Social and Political Sciences Degree ISCSP - Technical University of Lisbon ; Management Degree Speciality on Human Resources ISLA - High School of Management Lisbon 1972; Large specialization in IS/IT Participation in around 170 training initiatives, totalizing more then 2300 hours years of experience on Administrative Modernization and Information Technology; 2. National and international consultant on e-government and IT Governance; 3. Large experience as invited Professor on high schools and qualified professor on specialized training areas; 4. Invited Lecturer and speaker in around 150 events in more then 20 countries; 5. UNCSS Codes: 91160, ,

2 1. LANGUAGES: Language Read Speak Write Portuguese (Mother language) French English Spanish MANAGEMENT EXPERIENCE ON PUBLIC ADMINISTRATION Date: Organization: Institute of Informatics of the Ministry of Finances and Public Administration Position: Member of the Board of Directors, with responsibilities in: Coordination and standardization of IS/IT in Portuguese Public Administration Public Procurement on IS/IT (Electronic Invoices, etc.) Strategic Planning and Enterprise architecture (Business, Information, Application and Technological) Management of Human Resources Information and Training areas, etc. Date: Organization: General Directorate for IT on Tax and Customs Position: Deputy Director General with responsibilities in: Strategic and operational planning Information Management Management of Human Resources, etc. Date: Organization: Secretariat for Administrative Modernization Position: Deputy Director General with responsibilities in: IT on Administrative Modernization Information and electronic services for the Citizen (Infocid) Date: Organization: Institute of Informatics of the Ministry of Finances Position: Director of Services on Training, Technical Documentation, Juridical Informatics and Information Market 2

3 3. OTHER RELEVANT ACTIVITIES ON PUBLIC SECTOR Date: Organization: Institute of Informatics of the Ministry of Finances and Public Administratio Function: Coordinator of the Decision and Document Management System of the Ministry Decision Network Date: 2004 Organization: Ministry of Finances and Public Administration Function: SIGRAP Information System for Management of Public Resources (Coordinator of the business and information architecture) Date: 1998 Organization: Ministry of Agriculture Function: Advisor to the Minister for IS/IT areas Date: Organization: Permanent Member of the Task Force for Information Society in Portugal Function: Co-author of the Green Paper for the Information Society in Portugal, on behalf of the Deputy Prime Minister; Coordinator of the task force for the National Initiative for Citizens with Special Needs in the Information Society Date: 1997 Country: Belgium (Brussels) Organization: European Union Function: Member of the Strategic Requirements Board Government on Line Local and Regional Aspects (Digital Cities and Regions) DGXIII European Commission Date: and France (Paris) Organization: PUMA Committee (OECD) Function: Member of the Policy Group of PUMA Committee (OECD) for the "Case Study on Administrative Modernization in Portugal" Date: Organization: Secretariat for Administrative Modernization Function: Creator and Executive Co-coordinator of the INFOCID - Interdepartmental System for Information to the Citizen (National information infrastructure including 56 departments from all the Ministries with multimedia kiosks all around the country, Internet, Information Centers, etc.), actual Citizen Portal Date: , Norway, Switzerland, USA and Israel. Organization: ICA - International Council for Information Technology in Government 3

4 Function: Administration Member of the Board, responsible for the organization of international conferences in Jerusalem and Atlanta and National Representative from 2001 to 2007 Date: Organization: Institute of Informatics of the Ministry of Finances Function: Creator of the INFOJUR - Interdepartmental System for Juridical Information (actual Digesto), member of the Inter-ministerial Commission Legislative Informatization named by the Prime Minister and coordinator of an expert system in Smalltalk for accessing to legal information 39 years of experience on Administrative Modernization, IT/IS Management INTERNATIONAL EXPERIENCE Date: Country: Mozambique, Angola and Cape Verde Organization: Highscore Function: Professor / Consultant Description: Participation in 12 seminars about Excellence in Public Administration with more then 300 high level officials, responsible for the sharing of experiences about Innovation in Public Services. Date: September nd 26 th & Angola Organization: CNTI National Centre for Information Technologies (Angola) Function: Consultant Description: Organization and coordination of an Angolan visit of 40 high level officials, including 25 Director Generals, sharing experiences with twin Portuguese information systems from all the ministries. Date: August 2013 August 2014 Country: Cape Verde (Praia) Organization: Court of Auditors Function: Consultant Description: Strategic and Operational Plan for Information and Communications Technology (funded by European Union) Date: March 2012 Country: Mozambique (Maputo) Organization: National Institute for ICT Function: Professor Description: Tools and methodologies for ICT and e-government evaluation Date: September 2008 December 2010 Country: Angola (Luanda) Organization: World Bank through CESO-CI Function: Consultant (Twinning Project) Description: Strategic Plan for ICT on Taxes and IT Governance on National Directorate 4

5 for Taxes Date: November 2009, November 2010 and November 2011 Country: Angola (Luanda) Organization: ENAD / INA Function: Professor Description: Training for High Civil Servants on Innovation and Evaluation on Public Sector Date: 30 th April 9 th May 2007 Country: Mozambique (Maputo) Organization: ISuTC High School for Transportation and Communication Function: Professor Description: Seminar about e-government Date: April 2007 Country: Brazil (Brasília) Organization: European Union Function: Consultant / Professor Description: Invited expert to help Brazilian Government to improve Debureaucratization, on behalf of EU and included on Project EuroBrasil 2000 Date: April / May 2005 Country: Brazil (Brasília) Organization: European Union Function: Consultant (Twinning Project) Description: Invited expert to help Brazilian Government to create an e-government evaluation system, on behalf of EU and included on Project EuroBrasil 2000 Date: 29th-30th November 2002 Country: Bulgaria (Sofia) Organization: European Union Function: Consultant Description: 1st. International Conference European Experience in e-government Development; IPAEI; Speaker about Critical Success Factors for e- Government A Practical Approach Date: 15th 18th August 2000 Country: South Africa (Entabeni) Organization: Oracle / Bull Function: Consultant Description: African Conference about Tax into the 21st century Speaker about Technology and Taxation. The future of the tax Office Date: June / July 2000 Country: Jordan (Amman) Organization: Jordan Royal Court Function: Consultant (Twinning Project) Description: Invited expert to help on the preparation of the Jordanian Strategic Plan for e-government (Jordan e-government Strategy Study: Consultancy) 5

6 Date: 25st 26th June 1999 Country: Slovenia (Ljubljana) Organization: OECD / SIGMA Function: Consultant Description: Meeting of Managers in Slovenia - Speaker about Information to the Citizen Date: 21st 25th June 1999 Country: Poland (Warsaw) Organization: OECD / SIGMA Function: Consultant (Twinning Project) and Professor Description: Project Friendly Administration - Formulation of a comprehensive communications and promotion strategy for civil service; Professor of the seminar Image in Public Sector and speaker on the Conference for top managers, about The role of IT in the Administrative Modernization The Portuguese experience Date: 15th 17th July 1998 Country: Romania (Bucharest) Organization: OECD / SIGMA Function: Consultant Description: Marketing the concept of the public as a client of the administration in Romania; for top level officials Date: 31st March 3rd April 1996 Country: Romania (Bucharest) Organization: OECD / SIGMA Function: Consultant (Twinning Project) Description: Invited Expert on a mission about Administrative Information System for the citizens in Romania - Information System for Citizens Date: 1996 Country: Brazil (Brasília) Organization: Government of Brazil Function: Member of the Mission Description: Bilateral cooperation on Administrative Modernization and member of the mission to prepare the visit of the Portuguese Prime Minister to Brazil Date: January 1995 Country: Latvia Organization: OECD Function: Consultant Description: Invited expert to provide a conference about Portuguese initiatives on Administrative Modernization Date: January 1995 Country: Turkey Organization: OECD Function: Consultant Description: Invited expert to provide a conference about Recent Public Management Developments in the Member Countries of the OECD 6

7 Date: March 1994 Country: United Kingdom Organization: Brunnel University of the United Kingdom Function: Consultant (Twinning Project) Description: Invited expert to the PICT Program about Electronic Service Delivery in the Public Sector Policies for Effective Innovation Date: Since 1994 Country: Central and Eastern European Countries and Middle East Organization: OECD Function: Consultant (Twinning Projects) Description: Invited Expert on Missions about Administrative Modernization 7

8 4. OTHER IMPORTANT ACTIVITIES IN HIS CAREER Invited consultant for Document Management in the Ministry of Economy (January - June 2008); President of the Jury of the Excellency on Services Award itsmf 2007 and member of the Jury of the Fernandes Costa Award ( ), of the Descartes Award ( ), of the Multimedia XXI Award (1998) and of the Information Society Editorial Award (1998 and 1999); Creator and Executive Co-coordinator of the SIAE - Interdepartmental System for Information to the Enterprises; Co-coordinator of the Portuguese partner of the EBR project (European Business Register); Member of the Permanent Group for Statistics of the Information Society included on Statistics Advisory Board (from 2003 until now); National representative in the TAC Committee, Telematics in Administration Committee of the European Union; Member of the Board of the PROFAP (Portuguese Programme for training in the Public Administration) until January 1998; Participation in the Evaluation Commission of Public Competition INOTEC - Net of Technological Innovation, invited by INETI (National Institute of Engineering, Technologies and Innovation) ; Member of the User European Group and the National Group of Experts for the preparation of 5th Framework Program for Research and Development in the European Union; Participation in the Strategical Study developed by the Coopers and Lybrand for the Secretary of State of the Health ; Participation in the group for Structural Change of the LNEC (National Laboratory of Civil Engineering); Production and maintenance of many Websites related with civic and associative organizations; Coordinator of IS/IT in the Exhibition Respublica, organized in 1992 by the SMA, about the evolution of the Public Administration in Portugal; Participation in the PIA Project (Public Information Access) included in the ESPRIT Program on behalf of the Institute of Informatics ; Creator and responsible for the INFORMAÇÃO & INFORMÁTICA Magazine in 1988 and 1989, and member of the Technical Commission until 1992 April; Coordination of the preliminary study and elaboration of the Contract Specifications for the installation of a Scientific and Technical Information Network for the Ministry of Employment and Social Security

9 5. POSITIONS ON CIVICAL AND ASSOCIATIVE ORGANIZATIONS Date: actuality Organization: APDSI - Portuguese Association for Promotion and Development of Information Society Function: Creator and Member of the Board Date: Organization: itsmf Portugal - The IT Service Management Forum Function: Chairman of the Board ( ) President of the General Assembly ( and ) Date: actuality Organization: Member of the Portuguese chapter of the European Anti Poverty Network (EAPN) Function: Member of The Expert Group Date: actuality Organization: IPBPM Portuguese Institute for Business Process Management Function: Member of The Consultation Expert Group Date: actuality Organization: FNGIS - Forum Non-Governmental for Social Inclusion Function: Permanent member Date: Organization: INCITE - Portuguese Association for Technical and Scientific Information Function: Member of the Board Date: , Norway, Switzerland, USA and Israel. Organization: ICA International Council for Information Technology in Government Administration Function: Member of the Board ( ) and National Representative ( ) Member of the Internet Society since RELEVANT ACTIVITIES IN THE PRIVATE SECTOR Date: Organization: CLIMEFIRE Clinics of Physical Medicine and Rehabilitation Function: Member of the Board and General partner with about 150 workers and more than a thousand daily patients in consultations and treatment 9

10 7. EXPERIENCE AS PROFESSOR School: Local: Function: Course: Subjects: Duration: School: Local: Function: Course: Subjects: Duration: School: Local: Function: Course: Subjects: Duration: High School of Administrative Sciences Lusofona University Portugal - Lisbon Invited Professor Public Administration and Management Information Systems in Public Administration and Information Technology 60 hours / Year each subject From 2007 to actuality High School of Administrative Sciences Lusofona University Portugal - Lisbon Invited Professor Public Administration and Management / Tourism Management / Accounting Information Technology 60 hours / Year each subject From 2010 to actuality ISCTE University Institute of Lisbon Portugal - Lisbon Invited Professor Advanced Training for Top Managers in Public administration Information and Communication Process Simplification 16 hours / Year School: Management and Business High School (ISG) Local: Portugal - Lisbon Function: Invited Professor Course: MBA for Executives Subject: IT Governance Duration: 25 hours / Year School: Management and Business High School (ISG) Local: Portugal - Lisbon Function: Invited Professor Course: Postgraduate in IT Governance Subject: The CIO's role in the IT Governance Duration: 25 hours / Year School: Local: Courses: National Institute of Public Administration (INA) Portugal Oeiras Coordinator and professor of the following courses: Innovation and Evaluation on Public Services IT Governance; Content production for the Web; Evaluation of the Websites; Web 2.0 e-government; Design and production of Web Portals in the Public Administration; Quality, Usability and Management of Websites; Design and Management of Electronic Forms; Challenges of the Information Resource in the Public Sector; Internet - Basic and advanced; 10

11 Duration: Multimedia Technologies; Technologies for e-learning; Technologies for Human Communication; Measures of Administrative Modernization; New Technologies in the Communication with the Citizen among others From 1983 until now, about two thousands hours of training experience School: Portuguese Catholic University and Calouste Gulbenkian Foundation Local: Portugal - Lisbon Course: Training of Media Professionals of the PALOP (African Countries of Portuguese Official Language) Subjects: Traditional Media and the News Measured; Information Technologies for the Citizen. Duration: 12 hours / Year School: CIDEC / ISCTE Technical University of Lisbon Local: Portugal - Lisbon Course: Postgraduate of "Economy and Enterprise Management Subject: Information Technology Duration: 17th Nov 3rd Dec 1991 School: Psicoforma Local: Portugal - Lisbon Subjects: Human and Enterprise development; Process Reengineering Duration: 30 hours / Year 90 s School: INCITE - Portuguese Association for Technical and Scientific Information Local: Portugal - Lisbon Subject: Multimedia Technologies: New challenges and opportunities for the Information professionals Duration: 12 hours / Year 90 s School: Many Municipalities in Portugal Local: Portugal Subjects: Administrative Modernization; Information Technology. Duration: From 1990 until now School: CEFAP Training Center for Public Administration of Azores Region Local: Portugal - Azores, Angra do Heroismo Subjects: Electronic Forms; Multimedia Technologies; Content production for Intranets; The role of Managers in the Administrative Modernization Duration: From 1990 until now School: Local: COPRAI/AIP Portugal - Lisbon 11

12 Subjects: Management Computing New Technologies and Organizational Change; Planning and Information Systems. Duration: 80 s and 90 s School: NE Formação Local: Portugal - Lisbon Subjects: Management Computing and the Organizational Change Duration: May 1988 School: SOGP - MESS Local: Portugal - Lisbon Subjects: Management Computing and the Organizational Change Duration: 08th -11th May 1987 School: CEGOC Local: Portugal - Lisbon Subjects: Management of Human resources; Methods and Techniques of Management; Organization and Simplification of Administrative Work. Duration: 80 s School: Institute of Informatics Local: Portugal - Alfragide Subjects: Techniques and procedures for Archiving; Psicossociology for Organizational Change; Human problems in Organizations: Duration: 80 s CO-AUTHOR OF PUBLISHED BOOKS Title: Information Society The Portuguese Experience Chapter: IT Governance for a Real Time Government Publisher: Silabo Editions Year: 2007 Title: Information Systems in Organizations Chapter: The Dark Side of the Electronic Public Administration A Socio-Technical Approach Publisher: Silabo Editions Year: 2005 Title: The Future of Internet Chapter: The Revolution of Public Administration in Portugal and world-wide for the next years Publisher: Centro Atlântico Year:

13 8. CIVIC AND SCIENTIFIC STUDIES AND ACTIVITIES Coordinator, as member of the Board of the APDSI, in the following working groups and studies: Coordinator of the Permanent Group for Public Administration since 2013; Permanent Group Futures for Information Society; Development of NGO for Information Society on Portuguese Spoken Countries (2010) Open Standards (2010) Services Science A new area of knowledge (2007) The role of Information Society in the Social Inclusion" (2007); E-Democracy in Portugal" (2007); Re-invention of a basic process in the relationship between the Public Administration and the citizen (House on Time) (2007 February); Geo-Competitive (2006 January); "Open Source Software - Opportunities for Portugal (2004 September); E-Procurement Situation in Portugal (2003 December); Basic processes in the Public Administration for citizens and entrepreneurs (2003 July); Changing State Machine Best practices and international strategic developments (2003 January). Associated Editor of the IJPIS - International Journal of Public Information Systems, published by the Mid Sweden University. ISSN Member of the Advisor Board of the CXO Magazine Information Technology for Executives Creation and maintenance of numerous civic and associative Web sites 13

14 PUBLISHED ARTICLES AND DOCUMENTS Date Publication Title Conference CAPSI 2013 Public Administration Reform from the Information Systems approach Conference CAPSI 2013 Epistemological and ontological questions for e-government studies Conference EGPA 2013 Real Time Government: Portuguese challenges in electronic bureaucracy esaude Coordination of ICT in Public Administration: We need more competences for serving then to give orders ISCSP Academic Differences between Public and Private Sector Paper ISCSP Academic Epistemology for a Real Time Government Paper SAPO TEK Paradoxes on Management of Government Resources Inversion of priorities using ICT e public sector Interface ICT and internal work in Public Administration Administração Pública igov.especial Towards a Digital Revolution in Public Administration "e-government: The State of the Art igov Doc #10 Coordination of ICT in Public Administration Computerworld and 36 measures to reduce public expenses with ICT igov Interface It is not easy to be a CIO in Public Administration Administração Pública igov New challenges on IT Management in the Web 2.0 and Cloud Computing Era Interface. Information Management in State Administration Administração Pública Interface. Administração Pública Interview: We have to avoid euphonies when we are far away from structural measures CXO Funcionários Públicos devem ser intermediários dos excluídos da SI (À mesa com Luís Vidigal): Expresso Dossier Inovação e Tecnologia IT Governance A Importância crescente da gestão dos sistemas e tecnologias da Informação CXO Uma carreira ainda mal emancipada CXO O ROI e a Reforma do Estado Newsletter Altos Vão ser os funcionários públicos os sujeitos da transformação Quadros Computerworld Situação e perspectiva de utilização do software livre na AP Revista Media XXI A Sociedade de Informação em Portugal Computerworld Incluir ou discriminar As administrações públicas já não podem ficar indiferentes ao software livre Diario Económico Reestruturar e modernizar a AP 2005 Computerworld Pensar global e actuar local Computerworld Um Estado sem soberania e cada vez mais vulnerável Jornal de Negócios On Viver a cidadania na Sociedade da Informação line Personal Website Os bastidores da AP electrónica em plena campanha política Personal Website Os bastidores da AP electrónica e a contenção do défice Personal Website Governança, Interoperabilidade, Arquitecturas e Atitudes para o e-gov Políticas & Gestão Por uma coordenação mais clara e solidária do e-gov em Portugal 14

15 /06 Prefeitura do Rio de A Sociedade de Informação em Portugal Janeiro Cadernos Link As Arquitecturas de Sistemas de Informação têm uma visão holística e interdisciplinar - A propósito do Framework de Zachman Computerworld Serviços electrónicos e cidadania em plena Sociedade da Informação Computerworld Desafios para um Portal reinventado Personal Website Manifesto pela Burocracia Electrónica Computerworld Há lugar para o Open Source na AP Portuguesa Personal Website Poupar tempo ou gastar tempo na Internet? Nos serviços públicos, no lazer e na cidadania Centroatlântico.pt O Futuro pulsar electrónico da AP. magazine Computerworld A incerteza do e-government em Portugal Personal Website Os caminhos incertos da Reforma do Estado, e o seu impacto na Sociedade e no Mercado Personal Website Jogadas de Verão Informação & Visão, estruturas e pessoas para o e-government Informática Euronotícias Os verdadeiros projectos transversais ainda estão por fazer Personal Website Portal do Cidadão Requiem ou evolução do Infocid? 2002 Revista APTA A Burocracia na Sociedade da Informação Personal Website Será que cumprimos o 2003 da Iniciativa Internet? Personal Website A cidadania activa e as novas comunidades virtuais Interface A inevitabilidade da AP Electrónica em tempos difíceis Administração Pública Formar A Burocracia na Sociedade da Informação Personal Website Pessoas e Tecnologias. O Desafio da AP Electrónica Personal Website Carta ao Ministro da Reforma do Estado Personal Website A propósito do exercício de cargos públicos. Uma questão de carácter Personal Website A propósito da avaliação dos sites da AP Personal Website O papel das TIC na descentralização dos serviços públicos Estudo Uma oportunidade única para a prestação de serviços electrónicos. Novos rumos para a reforma da AP Apresentação Administração Pública Electrónica. Cooperar para melhor servir o cidadão Personal Website Count down para o e-government em Portugal 2001 Computerworld e-government Conference Manifesto against electronic bureaucracy Automation without innovation is bureaucracy Interface Não à Burocracia Electrónica Administração Pública Conference The role of IT in the Administrative Modernization The Portuguese experience Conference Manifesto contra a Burocracia Electrónica. Novas tecnologias para uma nova reforma do Estado Informação & A Sociedade da Informação acessível a todos Informática Conference A Revolução das Administrações Públicas em Portugal e a nível mundial nos próximos anos Conference Towards an Information Society and Open Government Conference The new role of ICT on the relationship between the Public Administration and the citizen Conference New Paradigms for Electronic Government: Cooperation doesn t meanto lose power /10 Administração Como se fabrica um Funcionário Público 15

16 Tutorial Infocid Information for the citizen in Portugal Conference A Internet e a Sociedade da Informção Conference Innovative administrative reform and focus on the needs of the citizens: ways to achieve na improved quality of service Electronic Government A single window for citizenship in Portugal (Part II) International Electronic Government A single window for citizenship in Portugal (Part I) International Net.news As Tecnologias da Informação na Modernização Administrativa Conference O Papel da Internet na abertura e Modernização da Administração Pública Conference Pessoas e Organizações em rede Conference Modernizar ou Burocratizar Electronicamente? Conference Reinventar a AP Informação, Tecnologias e Sistemas interdepartamentais Conference Infocid Information for the citizen An open window to the entire Portuguese Public Administ /02 Conference Multimédia ao Serviço do Cidadão Conference - Malta How to achieve real benefits from IT Cyber.net A Modernização Administrativa moderniza-se Microsoft Infocid na Internet e Quiosques Multimédia Valor Infocid abre 300 postos de Informação Conference Recent Public Management Developments in the Member Countries of the OECD (OECD - AnKara) Conference Portuguese initiatives on Administrative Modernization (OECD Riga) Informação & Infocid Informação ao Cidadão Informática Incite Informa Infocid Multimédia ao serviço do cidadão Semana Informática A Tecnologia ao Serviço dop Cidadão Público A Informação ao alcance dos seus dedos Conference As Novas Tecnologias e os Profissionais da Informação o caso Infocid Incite Informa Internet. Apresentação em Portugal Cadernos BAD As Novas Tecnologias Multimédia e o Papel dos Profissionais de Informação e Documentação CCTA Improving Public Services An International Case Study Video 1993 CCE/Marconi O Papel da Informação na Modernização Administrativa num contexto europeu Creation and maintenance of a personal Blog Mudar a Máquina" Using IS/IT in Administrative Modernization, since

17 9. SPEAKER OR MODERATOR IN CONFERENCES AND SEMINARS FROM 2000 UNTIL NOWADAYS: 2015 Jul. 17 th Coordinator of a Workshop about Innovation in Public Services, for The General Inspection of Health Services, Lisbon Jan. 24 th Meeting Between Archives, wit the conference e-government: A new state model for the information society. CMP, Portimão 2015 Jan. 22 th Workshop about Interoperability and Open Data. Participation in the Panel Interoperability in the Public Administration. UBI and TICE, Covilhã 2014 Nov. 11 th - Conference about Document Management and Information Governance: A necessary debate. Coordinator and Keynote Speaker. APDSI. Lisbon 2014 Oct. 27 th a 30 th ICEGOV Participation in the Plenary Session 2 Role of Government in Technology-enabled Public Engagement: Driving or Facilitating? Speaker about e-governance: New faces for an old problem. Guimarães 2014 Oct.. 22 th Conference about Geographical Information Systems: What policies? Coordinator and moderator. APDSI. Lisbon 2014 Oct. 10 th Arrábida Forum The Future of Information Society. Keynote Speaker about Contributes for the State Reform, from the Information Society point of view. APDSI, Arrabida 2014 Sept. 30 th 2 nd National Congress for Employment. Keynote Speaker about Professional requalification: Sociodigital challenge. APG, Lisbon 2014 Sept. 22 nd - 26 th SETIC 2014, Executive Seminars for ICT Managers, for 50 top level government managers from Angola. Lisbon Jun. 4 th Coordinator and Keynote Speaker in the Conference e-government 2014: What is missing?, APDSI, Lisbon 2014 Apr, 23 rd - Coordinator and Keynote Speaker in the Conference License Zero A New Paradigm for the administrative Modernization, APDSI, Lisbon 2013 Oct. 4 th Public Administration Reform from the Information Systems approach, in CAPSI 2013, Évora 2013 Oct. 4 th Epistemological and ontological questions for e-government studies, in CAPSI 2013, Évora 2013 Sept. 11 th Real Time Government: Portuguese challenges in electronic bureaucracy, 2013 EGPA Annual Conference, Edinburgh 2013 Jun 4 th - Cloud in Public Administration: Challenges and Factors of Development, in Conference Migration to the Cloud: Strategies and Tools, Eurocloud, Lisbon 2012 Oct 3 rd Keynote Evolution of e-government in Portugal: Paradoxes and challenges in National Conference of Students of Public Administration, ISCSP, Lisbon 2012 Jul 19 th Keynote Innovation in Public Services in Seminar about Excelence in Public Administration, HighScore, Lisbon 2012 Jun 1 st Keynote Inclusion in Information Society in International Confeence of CIFOTIE, UCEM and EZA, Lisbon 2012 May 24 th Keynote Social Networks for Business development and internacionalization in Conference about Internet, Business and Social Networks, APDSI, Lisbon 2012 Apr 18 th Keynote ICT Strategy of XIX Government, Presentation and debate with CIO from universities and local authorities, Eurocloud, Porto 2012 Mar 22 nd Conference Real Time Government, Coordinater and Keynote Speaker, APDSI, UNL, Lisbon 2011 May 27 th XIV Annual Meeting of Portuguese Association of Organizational Sociology, Panel about Innovation and Social Cohesion, UAL, Lisbon 17

18 2011 May 26 th Conference about Evolutionary Systems and Change Management in Public Administration, Quidgest, Lisbon 2011 May 24 th - Annual Conference of itsmf Portugal, Keynote Speaker about The importance of international certificates on internationalization, Technical University of Lisbon Jun, 30 th Conference about The Impact of e-invoice for the reduction of Public Deficit Moderator and speaker, APDSI Lisbon Forum 2010 Jun, 2 nd Conference The Future of Work in the Knowledge Society Speaker about Changing the work in Public Administration, APDSI 2010 May, 25 th Geographic Information Systems Symposium Panel moderation Serving the citizen wit GIS, APDSI Communications Foundation 2010 May, 24 th Seminar ANACOM Keynote Speaker, Dematerializing Processes in the Public Administration 2010 April, 8 th Conference Microsoft, Keynote Speaker, Main trends for the evolution of ITIL in Portugal 2009 Nov 26, Annual Seminar 2009 of itsmf Portugal about ICT Certification, Processes and People, Value and Credibility, Openness, Technical University of Lisbon 2009 Oct 21-22, IDC Directions 2009 Moderation of a Panel 2009 Oct 15-16, Creative Learning, Innovation Marketplace, Program Committee, Congress Centre of Lisbon 2009 May 25, 6 th Annual Conference of itsmf Portugal, ICT on Business Openness and Final Panel, Lisboa 2008 Nov 27, Annual Seminar 2008 of itsmf Portugal about IT Governance and ISO/IEC 20000, Openness and moderation, Fundação Cidade de Lisboa 2008 Oct 24, Seminar APCER - - Portuguese Association of Certification, about Certification on ICT Conference about Certification Process ISO in Portugal, ISEGI, Lisboa 2008 Oct 23, Alfresco Iberia Roadshow (Document Management in Open Source) Moderator, SIBS, Lisboa 2008 Oct 10-11, 7th Arrábida Forum Rethinking the Future of Information Society, How to Mobilize Portugal, Final Conclusions, Arrábida Monastery 2008 Oct 14-15, IDC Directions 2008 Moderator of Panel, Congress Centre of Estoril 2008 Jun 19-20, Seminary Balance of Portuguese e-government Moderator, APDSI, Lisboa 2008 Jun 4, ITIL Seminar Keynote about Convergence of Standards and Best Practices, Staffandline / ISCTE, Lisboa 2008 May 27-28, 5 th Annual Conference of itsmf Portugal, Convergence of Practices Openness and Final Panel, Lisboa 2008 Apr 29, Journalism Day Keynote Speaker, High Scholl of Social Communication, Lisboa 2008 Jan 31, Conference "Pros & Contras on the Application of Artº 35º of Constitution", about To be or not to be That s the question Identity in Question, in Fundação Calouste Gulbenkian, APDSI, Lisboa 2007 Nov 16, Seminar SIAP Information Systems in Public Administration (6th edition), about Electronic Contracts ; Torres Vedras; Moderator of the Seminar 2007 Oct 23; Annual Seminar 2007 of itsmf Portugal ITIL v3 and Services Science ; Lisbon; Speaker about Services Science 2007 Oct 15-16; elearning Lisbon 07; EU Conference; Relator of the Plenary Panel Delivering on the Lisbon Agenda 2007 Oct 12-13; Arrábida Forum: The New Lisbon Strategy ; APDSI; Arrábida Monastery; 18

19 Coordinator of a Working Group 2007 Oct 10-11; Directions 2007 IT Governance: Driving Competitive Advantage while Transforming IT ; IDC; Estoril; Moderator 2007 Sept. 20th; Free and Open Software: Expectations and Realities ; APDSI; Lisbon; Organiser of the Conference and Moderator of the Panels 2007 May 14 th, ConfTech 2007 Conference about SIMPLEX and e-government Realities and expectations nd-03rd May; Invited Professor in a Seminar about e-government in the IsuTC High School for Transportation and Communication - Mozambique (Maputo) Apr; E-Inclusion - A challenge for Portugal; APDSI; Lisbon; Organizer and coordinator of the conference th Mar; Portugal in Conference integrated in the commemorative cycle of conferences of the 60 Years of the LNEC; Lisbon; Speaker "the Future of e-government - Expectations and realities" th Mar; Seminar of Information Systems; IPVC- Escola Superior de Tecnologia e Gestão; Viana do Castelo; Speaker Challenges for the future of e-government" th-09th Mar; Invited Professor in MSc in Innovation Management in the Public Service (Beyond e-government Delivering the Vision) Channels of edelivery The European Dimension ; Belfast (North Ireland) rd Jan; Workshop on Interoperability (ATHENA Project); INA; Oeiras; Speaker "Management of Information Resources in a Real Time Government" th-29th Nov; Conference "Human resources"; IFE; Estoril; Speaker "The importance of the Call Centre in the relationship with the Citizen in a context of State Reform" th Nov; Workshop "Strategic Initiatives for the State Reform - Which role for IT? APDSI; Coimbra; Moderator and General Reporter nd-03rd Nov; 4th National Congress of Public Administration: New Models in the Public Administration ; INA; Lisbon - FIL; Speaker "Management of Information Resources in a Real Time Government - We need to open the Pandora s Box to face the Future" th-27th Oct; 6th Conference E-GRH Management of Human Capital in the 21st Century Human Dimension in Technology; Human Resources Magazine; Lisbon; Panel Moderator: Evolution of IT solutions for MHR rd-25th Oct; Architecture Practitioners Conference; The Open Group; Lisbon; Speaker Enterprise Architecture in Public Administration: Time and Space Challenges th Oct; 1st Meeting Public Administration: The Process of Modernization and the Great Technological Challenges; Sol-S e SOLSUNI; Lisbon; Speaker "The Great Technological Challenges in the Modernization of the Public Administration" th Mar; Seminar on Free Software in the Public Administration; Interface AP; Lisbon; Moderator and Speaker "Free Software - A strategic option for Portugal" nd-24th Mar; 13th ERSI - Meeting of Managers of IS/IT in Public Administration - IT Governance; II; Vimeiro; Organizer and General Reporter th-10th Mar; XIII SINFO Technology for the future; IST; Lisbon; Speaker e- Government th-28th Oct; Seminar "Electronic the Public Administration"; Azores- DROAP; Angra do Heroísmo ; Speaker E-Government" th-27th Oct; 6th Conference e-management of the Human resources the human dimension in technology - Management of Human Capital in the 21st Century; Recursos Humanos Magazine; Lisbon Fundação Cidade de Lisboa; Moderator th Apr a 8th May; Eurobrasil Project 2000; CESO UE; Brasília (Brasil) Min.Planejamento Orçamento e Gestão; Consultant and Speaker "Contributions for 19

20 Development and Construction of Quality Indicators in Electronic Government" th-15th Apr; 13th ERSI - Meeting of Managers of IS/IT in Public Administration - The Role of ICT in the Resources Management of the Public Administration; II; Vimeiro; Organizer and General Reporter th-6th Feb.; International Conference and Exposition on Communications and Computing; IIT / IETE; Kanpur (Índia); Speaker Future of e-government in a real world th Nov; Conference "The Information of the Public Sector: Access, reuse and commercialization "; APDSI; Lisbon; Speaker "Information of the Public Sector: Are we opening the Pandora box? nd Apr; Forum. Central Public Administration Best practices in the State Modernization; Interface; Évora; Moderator nd-23rd Apr; 1st Administrative Seminar of the West of Portugal on Modernization in the Schools; Campelos; Speaker "Electronic Public Administration - the next years" th-11th Nov; 1st National congress of Public Administration - the Change Dimensions; AIP; Lisbon - FIL; Speaker "The future electronic heart beat of the Public Administration - changing the work for the nets" rd-6th Sep; Annual Conference Public Law and Modernising State; EGPA e IIAS; Oeiras - INA; Speaker "New Information Technologies" th-28th Jun; Internet - How to democratize their usage; Câmara Municipal; Abrantes; Speaker "Changing the State Machinery" th-30th May; 32nd World-wide Congress of Human Resources and Training Management of Knowledge, Intelligence and People - the Challenge of the 21st Century; IFTDO / APG; Lisbon - FIL; Speaker "New ways of Working and Management in the Information and Knowledge Society. Challenges on electronic Government " th-14th Mar; 11th ERSI - Meeting of Managers of IS/IT in Public Administration The E-Government Project. Organizational models and Human resources in the Electronic Public Administration; II; Vimeiro; Moderator of the Panel: The Vision of the Market to built the Electronic Public Administration th-30th Nov; 1st. International Conference European Experience in e-government Development; IPAEI; Sofia (Bulgaria); Speaker Critical Success Factors for e-government A Practical Approach th Nov; CITI Seminar - e-government in Azores; CITI; Azores; Speaker "A perspective about e-government" th-10th Oct; VII International Congress about State and Public Administration Reform; CLAD; Lisbon; Speaker - "The Commandments of e-government" th7-28th Jun; e-government - Electronic Public Administration. The vision for 2005;INA; Estoril; Speaker "Opportunities and constraints for e-government in Portugal" th Apr; IX Seminar of Public Administration - Managing the New Reality. 5th Week of the Public Administration; Minho University - CEAP; Braga; Speaker "New ways to provide public services" th-15th Mar; 3rd INA Meeting The Reinvention of the Public Service - From Bureaucracy to Management; INA; Lisbon; Speaker "People and Technologies: The challenge of Electronic Public Administration" st-23rd Nov; Administrative modernization in Schools: Creating the difference for the performance; PRODEP III; Oliveira de Azeméis; Speaker "The new technologies in the State Reform and the role of active citizenship" th-20th Nov; the dark side of governance. Citizenship, Public Administration and Society; INA; Lisbon; Speaker "New technologies for the active citizenship" th Nov; Reciprocal Training Programme; INA; Oeiras; Speaker Trends in e- Government 20

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