SUCCESS STORY. Achieving Business Agility and Innovation with Red Hat. Paulo Santos Banco Cetelem - BNP Personal Finance

Transcrição

1 SUCCESS STORY Red Cetelem Achieving Business Agility and Innovation with Red Hat Paulo Santos Banco Cetelem - BNP Personal Finance Paulo.Santos@Cetelem.pt

2 BACKGROUND

3 Uma volta pelo Mundo Presente em mais de 28 países e em 4 Continentes 3

4 Números-chave 28 Países 4 4 Continentes Colaboradores 27 M Clientes 68,5 b Carteira de Crédito M Produto Bancário M Resultado Líquido antes de Imposto 31 dezembro de 2015

5 Especialista e líder na concessão de crédito, direta e intermediada DISTRIBUIÇÃO AUTOMÓVEL CRÉDITO PESSOAL (DIRETO) NEW CORE PARTNERSHIPS Concessão de crédito Soluções de financiamento Um conjunto de soluções Soluções de financiamento destinada à aquisição de bens diversificadas e adaptadas à financeiras para o Cliente final, para o Cliente final através de para o lar e equipamento aquisição de automóveis, destinadas à realização dos parcerias bancárias. pessoal, através de uma rede motos e outros veículos. mais variados projetos. alargada de parceiros. 5

6 Portugal - Números-chave de 2015 : Produção e carteira em franca progressão e crescimento continuo da conta de resultados 599 Colaboradores 1,1 M Clientes Parceiros de negócio Operações de Crédito M Carteira de Crédito 54,9 M Resultados antes Impostos 10,37% Rácio de Solvabilidade N.º 1 No BRAND EQUITY Index - Categoria de Crédito Pessoal* Source: Nielsen Brand Equity Index 31 dezembro de

7 Know How reconhecido ao serviço dos grandes players do mercado MAIORES PARCEIROS DISTRIBUIÇÃO MAIORES PARCEIROS AUTO NEW CORE PARTNERSHIPS 7

8 A inovação ao serviço de Clientes e Parceiros no centro da nossa estratégia Cartão Universo App Cetelem Mobile i@auto E Credito 8

9 BUSINESS CHALLENGE

10 BUSINESS CHALLENGE Card Processing Internal Call Center support External Partners interfaces B2C Integrated platform with high availability and performance back-end systems B2B CTI integration B2B2C

11 BUSINESS CHALLENGE The starting point: Several applications and components Replication of Business functionality Technical dispersion Distinct BO modeling approaches Non integrated architecture Business push to transform applications

12 BUSINESS CHALLENGE Which results in: Weak interoperability Weak auditing capability Weak isolation of business processes Harder maintenance Long development time Hard and long testing periods

13 SOLUTION

14 SOLUTION: INTEGRATED ARCHITECTURE

15 FINDING THE RIGTH TECHNOLGY In 2010 we decided to build a business case to support all the investment. We have started with a PoC with several Software Vendors. The results were clear and we decided to proceed with Red Hat Xpand IT were the Red Hat and Middleware Experts that help us to find the right solution and proceed with the project.

16 SOLUTION INFRASTRUCTURE JBoss Fuse JBoss Operations Network 3.x mod_cluster Apache Server 2.x RHEL 6.7

17 SOLUTION FEATURES Service Governance Service Runtime Dependencies Graph Request/Response Monitoring Service Orchestration Monitoring Common Error Handling Centralized Validation Rules Communication Model Abstraction Service Message Correlation on Composite Services Service Execution Metrics Business Metrics Automatic Compensation Service Execution Automatic Service Execution Retrial (configurable) Dynamic Service Routing based on the Domain, Service Name and Version

18 SOLUTION FEATURES Methodic Integration Common to all Systems Standardized Communication Message Requests and Responses from services are XML/JSON Data Format Transformations High Performance and Fault Tolerance Clustered Environment High Availability Load Balancing Service Management Service Hot Deployment (No Downtime!) Multiple service versions in parallel Service Version Endpoint Abstraction

19 APPLICATIONS

20 APPLICATIONS MIGRATION Cetelem reduced technical dispersion with technological migrations to standards (Several technologies)

21 BENEFITS

22 BENEFITS Standardized Integration Platform Common Development Patterns to all Services SOA Best Practices enforce Service Governance Service Execution Monitoring Service Catalog Service Execution Metrics Identify bottlenecks Business Analysis High Performance Integration 350+ Services Deployed 1MM+ Service Executions per day Fastest Service mean execution 100 ms with DB access and XML marshaling/un-marshaling Greater ROI with faster Development and Deployment Automatic Common Functionality (logging, routing ) to all Services Integration components out-of-the-box

23 BENEFITS Reduced upfront costs of proprietary licensing and reduced expected maintenance costs by providing a standard and robust open-source platform Service reuse. Reusing existing services, rather than copying code or implementation, enabled faster time to solution Applications Base. All ap0plications have as base implementation the SOA Services Business Entities. XSD Entities are used to model data across all services. Functional relevance. Functionality can be presented at a granularity that is appropriate for the consumer and for reutilization. High quality Support. JBoss leads in customer support satisfaction. (Velociti Partners)

24 ROADMAP Migration for all Internal Custom Applications to JBoss EAP based on standards JBoss Fuse services development growth BNP Paribas Personal Finance subsidiaries SOA Services Exchange Evaluate Private Cloud with OpenShift for JBoss Fuse and JBoss EAP

25 SUCCESS STORY Red Cetelem Achieving Business Agility and Innovation with Red Hat Paulo Santos Banco Cetelem - BNP Personal Finance Paulo.Santos@Cetelem.pt