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EXCELÊNCIA NO SISTEMA DE MELHORIA CONTÍNUA COLEP
A Global Company A leading global player in the consumer goods packaging and contract manufacturing industries A global leader in aerosol and liquids manufacturing Turnover 2016: 464 million Employees: 2,800 A major supplier of tinplate and plastic packaging Portugal Mexico Brazil Spain UK Germany Poland UAE Japan India China Thailand Australia 3 3
Enquadramento do Sistema de Melhoria Contínua Packaging Division Portugal Polónia Espanha 5
CPBS Project CPBS Support CPBS Daily CPBS Leadership 6
CPBS Project A Ticket to transformation Where we end up Project Results Daily Results 7
CPBS Project Management Semester Sprints 8
CPBS Project Management Big Projects in Semester Sprints 9
CPBS Project Management Status with Top Management 6 Month 1 Year Planning Design of solutions Implementation Monitoring 10
CPBS Project Management Project Board 11
CPBS Project Management Evaluation after closure 12
CPBS Project CPBS Support CPBS Daily CPBS Leadership 13
CPBS Daily Visual Develop habits that lead to a continuous improvement culture Frequent Everybody How to combine it all? 14
CPBS Daily - Stand-up Meetings Regular, structured face-to-face dialogs between managers, team leaders and teams to discuss performance and identify improvement needs. 15
CPBS Daily Provide teams with tools to: Develop standards Improve their work Pragmatic and simple tools for a structured analysis of problems and quick implementation of solutions. 16
CPBS Daily - Train the Trainer To spread knowledge more efficiently 17
CPBS Daily The results 2017 67 Areas with daily meetings and CPBS model awareness 15% Audits results Workplace Organization 200 Standards developed Standardization of Best Practices 120 Improvement works Improvement Practices Team Organization 18
CPBS Project CPBS Support CPBS Daily CPBS Leadership 19
CPBS Leadership Align all teams with business strategy 20
CPBS Leadership Define KPI and Targets Select and monitor project portfolio There is no favorable wind for those who don t know where to go Arthur Schopenhauer Lead team involvement Assess Change 21
CPBS Project CPBS Support CPBS Daily CPBS Leadership 22
CPBS Support Communication Communicate and share the best practices Assess and measure CPBS results Tracking results Development Develop and enhance CPBS model Offer CPBS and lean tools training Training Coaching Give support to project managers and team leaders 23
CPBS Support - Peddy Paper Live our values 24
CPBS Support Training Sessions 25
CPBS Support Good Practices Sharing Events and Benchmarking Visits - 2017 26
CPBS Support Communication Boards 27
CPBS Room 28
CPBS Support Excellence Day Share best practices Recognize team effort Motivate all to Improvement 29
Key Points
The Development of CPBS Project Based Process Improvement Process Improvement Projects Training of experts Management philosophy Mindset & Behaviour Change Management Broad Implementation of day-to-day tools Projects for complex issues 31
Continuous Improvement is for ALL Continuous Improvement is important in Operations and Services 32
Continuous Improvement is for ALL Not only specialists are responsible for improvements. We are all responsible for improvements 33
Stop Fire Fighting Organizations are very proficient at We dedicate time to solve "Fire Fighting" but the problems problems and improve our work! keep coming back. From Fire Fighting to True Continuous Improvement 34
We are Breaking down functional silos The flow of value toward the customer is horizontal, across the organization. 35
We are Breaking down functional silos
It's a marathon not a sprint!
Impossible without Leadership commitment and involvement
The tool Age of Lean is ending We are changing our Mindset Methods & tools are important, but aren t useful without processes, people and alignment Methods & Tools The Mental Leap Processes, People And Strategic alignment 40
Obrigada! Raquel Passos Miranda raquel.miranda@colep.com a world of possibilities 42
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