SESSION #11 SÃO PAULO / BRAZIL IMPORTANCE OF THE FACILITIES GOVERNANCE IN THE POST- CRISIS, ACTIONS AND OPPORTUNITIES

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1 SESSION #11 SÃO PAULO / BRAZIL IMPORTANCE OF THE FACILITIES GOVERNANCE IN THE POST- CRISIS, ACTIONS AND OPPORTUNITIES A IMPORTÂNCIA DA GOVERNANÇA EM FACILITIES NO PÓS- CRISE, AÇÕES E OPORTUNIDADES

2 Presentation Logistics Polls will be used throughout the webinar Q&A at the end of the presentation Quick survey at the conclusion of the Webinar PowerPoint & Recorded Webinar will be available online via FMCC s Website (fmcc.ifma.org) Your Participation is Greatly Appreciated!

3 Vision Statement The FMCC is the resource and voice for Facility Management Consultants worldwide to leverage our collective expertise to benefit IFMA members, and the Facility Management profession. Mission Statement To serve as a global Facility Management consultants' resource and representative for Knowledge Sharing, Networking and Business Opportunities in support of our impact upon the built environment and value to their clients..

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10 Today s Presentation Moderators: Joshua Amos, IFMA - Components Liaison Ondrej Strup, IFMA Fellow Presentation Title: IMPORTANCE OF THE FACILITIES GOVERNANCE IN THE POST-CRISIS, ACTIONS AND OPPORTUNITIES A IMPORTÂNCIA DA GOVERNANÇA EM FACILITIES NO PÓS-CRISE, AÇÕES E OPORTUNIDADES Presenters: Ricardo Crepaldi, IFMA FMCC - Webinar Coordinator-Western Hemisphere Francisco Abrantes, IFMA FMCC - Global Liaison Brazil & Latin America

11 Presenter Bio Ricardo Crepaldi Researcher, Professor and International Facilities and Sustainability Consultant 27 years in FM and Environmental Area ISO Auditor Specialization Degree in Environmental Eng g., as well enhancement in Controller and Business Administration. Actually Master Degree Student in Science and Environmental Technology (Nanotechnology field) Advisor for ABRAFAC (Brazilian Facilities Association) President of a Chapter of ABES (Brazilian Environmental Association)

12 Learning Objectives 1. Discuss the crisis moment & post-crisis. Discutir a crise e o momento pós-crise. 2. Discuss the behavior of FM in critical company s moment. Discutir o comportamento do FM no momento crítico da empresa. 3. Understand the importance to work in advance if you are thinking about post-crisis moment. Entender a importância de trabalhar previamente se você está pensando sobre o momento pós-crise. 4. Understand the other opportunities for FM that is possible to do inside FM world. Entender as outras oportunidades para o FM que são possíveis dentro do mundo FM.

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14 Imagem: econolosophy.com

15 Imagem: counselingcenter.gsu.edu

16 Imagem: thenextrecession.wordpress.com

17 Facilities area common actions in crisis times: Atuações comuns da área de Facilities nos tempos de crises: Budget Reduction - Redução de Budget Contracts Reduction - Redução de Contratos Activities Removal - Remoção de Atividades Adding Activiites - Agregar Atividades MOD and MOI Reduction - Redução de MOD e MOI Inventory Reduction spare parts/consumables - Redução de Estoque de peças/consumíveis Quality Reduction of consumables - Redução da qualidade dos consumíveis Maximum Interval at Maintenance Cycle - Espaçamento máximo das manutenções And others actions - E outras ações

18 CRISIS: CRISE: IMMEDIATE NEEDS NECESSIDADES IMEDIATAS Budget Reduction - Redução de Budget Contracts Reduction - Redução de Contratos Activities Removal - Remoção de Atividades Adding Activiites - Agregar Atividades MOD and MOI Reduction - Redução de MOD e MOI Inventory Reduction spare parts/consumables - Redução de Estoque de peças/consumíveis Quality Reduction of consumables - Redução da qualidade dos consumíveis Maximum Interval at Maintenance Cycle - Espaçamento máximo das manutenções And others actions - E outras ações POST-CRISIS (FIRST MOMENT); PÓS-CRISE (PRIMEIRO MOMENTO): Budget Reduction - Redução de Budget Contracts Reduction - Redução de Contratos Activities Removal - Remoção de Atividades Adding Activiites - Agregar Atividades MOD and MOI Reduction - Redução de MOD e MOI Inventory Reduction spare parts/consumables - Redução de Estoque de peças/consumíveis Quality Reduction of consumables - Redução da qualidade dos consumíveis Maximum Interval at Maintenance Cycle - Espaçamento máximo das manutenções And others actions - E outras ações UPTREND MARKET MERCADO AQUECIDO

19 IMMEDIATE NEEDS - NECESSIDADES IMEDIATAS Do as before (to yesterday) - Fazer como antes (e para ontem) New urgent demands - Novas demandas urgentes UPTREND MARKET - MERCADO AQUECIDO Losing employees for the market - Perda de funcionários para mercado Slow service providers responses - Respostas lentas de prestadores de serviços Increases: Salaries and contracts (Unions) - Aumentos: salários e contratos (Sindicatos)

20 Imagem: voiceofthepersecuted.wordpress.com

21 Imagem: recoveryradioraw.com

22 1. Flexible and well-designed contracts as leadership (difficult key turnover) Contratos flexíveis e bem elaborados quanto a liderança (dificultando saídas) 2. Longest contracts as possible Contratos mais longos possíveis 3. Contracts with more than one supplier for the same activity Contratos com mais de um fornecedor para a mesma atividade 4. Fair contracts for KPIs, with bonnus for performance and financial balance Contratos justos para KPIs, com Bônus para performance e equilibrio financeiro Imagem:

23 5. Make gradual reductions during the Crisis Fazer reduções gradativas durante a Crise 6. Establish minimum key fundations to limits of operation Estabelecer pilares mínimos para limite da operação 7. Be strong and stand the pressures during the reduction ot critical maintanance Ser forte e aguentar as pressões na redução das manutenções criticas 8. Be extremely clear about the future problems of the reductions Ser extremamente claro quanto aos problemas futuros das reduções Imagem:

24 9. To value and strengthen relationships with the direct and indirect team Valorizar e fortalecer o relacionamento com a equipe direta e indireta 10. Being more present and side by side leader with the team (feeling joint resolution) Ser líder mais presente e próximo do time (sentimento resolução conjunta) 11. Holding more internal pressure to reach directly the team Segurar mais a pressão interna a não chegar diretamente no time 12. Be sensitive to understand the signals at downtrend crisis Ser sensível em perceber os sinais de enfraquecimento da crise Imagem: blog.mcafeeinstitute.com

25 Presenter Bio Francisco Abrantes MBA in Financial Management from University of Dallas/IPEP Brazil, post degree in People Management and a bachelor s degree in Business Administration. President of GRUPAS in 2008 ABRAFAC Brazilian Facility Management Association founder currently he is member of the ABRAFAC Senior Board. IFMA BOD during FAMU Florida Agricultural Mechanical University Counselor in the Facility Management Graduation Program.

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28 To be employed is to be at risk, to be employable is to be secure. Peter Hawkins

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30 Employability FLEXIBILITY OPEN TO CHANGES NETWORKING VALUES&VISION AND STRATEGIES SELF MOTIVATION COMPETENCIES/CABABILITIES

31 If employed... How many job/interview s invites have I received lately? Did I get any salary increse for recognition during last year? How was my bonus? Did I get any promotion during last year? In comparison with market how is my wage (salary+fringe benefits) Am I attending any course or post-graduation or getting any certification or so? Am I attending any professional networking group? Do I have inter-relantioship inside my company? Do I follow market trends? Am I open and ready for professional changes? How is my healthy? How is my private life? Family? Friends? Social relantioships?

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37 New Opportunities Change seat s table position. Buyer X Salesman Self-employed Consultant Self-employed Small Facility Co. (maintanance/training) Property/Apartment Manager - Sindico Profissional

38 Q&A br.linkedin.com/in/ricardocrepaldi ricardocrepaldi-mamanti.branded.me

39 Don t Forget to Register for the next webinars & events DATE 28 th July HOUSTON TIME 10am PRESENTER TITLE NOTE Peter D Antonio Sustaining Building Performance: Secrets to Success Confirmed 25 th August 10am Eric Connery It's Not Only Numbers: Navigating the Maze of the Financial Department Confirmed 22 th September 10am Rick Fanelli Renovate or Relocate? The Critical Factors That Will Lead Your Company to the Right Decision Confirmed 5-7 OCTOBER - - IFMA s World Workplace Conference & Expo WWP 16 BREAK 17th November 10am Sholen Prasow / Ian Morley Driving Down the Cost of Workplace: The Top Disruptive Innovations in Energy & Technology That Will Impact the Workplace in Confirmed 15 th December 10am John Rimer Driving Value to the Bottom Line Through Robust Maintenance or Selling Your Business Case In confirmation Time Zone: UTC -7 to UTC +2 Western Webinar Management Americas, Africa & Europe

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