GROUND HANDLING AND AIRPORT SERVICES

Transcrição

1 GROUND HANDLING AND AIRPORT SERVICES

2 At Líder Aviação, we proudly offer the highest international standard of ground handling and Airport Services. We operate the largest network of executive aviation bases in Latin America where we deliver the industry s highest level of safety, efficiency, flexibility and quality in all of our services. Líder Aviação became the first company in the world to obtain the ISO 9001 certificate for airport assistance activities. This achievement is the product of our commitment to providing customized service solutions to our domestic and international clients. Ground handling for aircraft, passengers and crew is seamlessly orchestrated by a highly efficient computerbased monitoring system called Fênix. We use this proprietary software on a variety of devices to make sure every request is fulfilled on time and exactly as desired. The Fênix system is a critical tool in enabling us to deliver customized service solutions with speed, efficiency and safety. Lider Aviação is equipped to assist all models of executive aircraft travelling to or from any part of the world. With infrastructure in several airports in Brazil, we are able to provide airport assistance services throughout the country. Our service team is distinguished by their expertise and professionalism, offering technical assistance, comfort and peace of mind. At Líder Aviação, we always pursue our clients satisfaction with a goal to always exceed your expectations.

3 Líder Aviação: Present throughout Brazil Operational Bases of Líder Aviação in Brazil Southeast 1 PAmpulha SBBH 2 Confins SBCF 3 Congonhas SBSP 4 Guarulhos SBGR 5 São José dos Campos SBSJ 6 Campinas SBKP 7 itanhaém Sdim 8 Santos DumonT SBRJ 9 Galeão SBGL 10 Jacarepaguá SBJR 11 Macaé SBme 12 Campos dos Goytacazes SBCP 13 Vitória SBVT Midwest 14 Brasília SBBR South 15 Curitiba SBCT 16 navegantes SBnf 17 Porto Alegre SBPA Northeast 18 Salvador SBSV 19 Recife SBRF 20 Natal SBNT 21 Fortaleza SBFZ North 22 Belém SBBE 23 Manaus SBEG 24 porto urucu Swuy

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5 NATIONAL COORDINATION AND INTERNATIONAL OPERATIONS CENTER Located in Congonhas Airport, we operate 24 hours a day, 7 days a week A dedicated team to requests slots, permits for airport s ramp space, and other necessary authorizations Hotel and vehicle reservations, catering requests, and other specialized services Domestic and international flight services scheduling, organization and completion Highly qualified and trained bilingual team Scheduling and organization of requests for international flights with complete weather forecasting services, flight planning, permit acquisition, notifications, and other demands in any region of the world (*) Partnership with Signature Flight Support and FBOs, which are known for their quality services all over the world (*) Considering the regulatory and geopolitical situations of each country

6 Complete and customized solutions for international flights Over 150 bilingual agents are specially prepared to assist and coordinate international flights VIP Rooms, hotel booking, catering requests, transportation for passengers and crew, and other specialized services Process management of the preparation of General Declarations, authorizations for landing and overflight, temporary admission, payment of airport fees and flight plan filing Full support for all crew requests, such as weather forecast bulletins, routes, supplies, catering, and other services Aircraft and helicopter chartering

7 VIP Rooms Comfort, privacy and safety for passengers and crew Conference rooms VIP rest area Private restrooms with showers Internet Access and free local calls Exclusive bar service

8 Ground Handling Services Reception, towing and aircraft marshaling Customized assistance for passengers and crew Transportation between airport areas Luggage Handling Aircraft cleaning VHF Exclusive Frequency A dedicated team for slot requests, ramp permits, and any other necessary authorizations Parking lots for crew and passengers Hotel and vehicle reservations Assistance 24 hours a day, 7 days a week (according to the airport working hours)

9 Hangar Services Hangars at the main Brazilian airports, including VIP lounges and plane-side services Video security monitoring Specialized security staff, 24 hours a day, 7 days a week Modern ramp equipment

10 Specialized Cleaning Team Aircraft exterior shampoo washing Full interior cleaning QTU Service Potable Water Service Complete polishing Metal Polishing As well as other aircraft cleaning services

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12 International Standard Catering Partnership with the best companies in the industry Quality, refinement and variety in the menu options Punctual deliveries Magazines and newspapers

13 Líder OUTSTANDING SERVICE FEATURES Insurance coverage in the amount of US$ 350,000,000 in all locations where it operates First company in the world to obtain ISO 9001 certificate for ground handling services Fenix System: an exclusive computerized system developed in house which allows online monitoring of all flights and services coordinated by Lider

14 DOMESTIC COORDINATION ASSISTANCE Congonhas Airport Rua Haroldo Paranhos, 400 Jd. Aeroporto CEP São Paulo I SP Tel.: (11) Nextel.: (11) Fax: (11) [email protected] INTERNATIONAL OPERATIONS CENTER Congonhas Airport Rua Haroldo Paranhos, 400 Jd. Aeroporto CEP São Paulo I SP Tels.: (11) / 4017 / 4018 / 4043 Nextel.: (11) Fax: (11) [email protected] [email protected] BELO HORIZONTE Pampulha Airport I HG13 Rua Boaventura, 2312 I Jaraguá CEP Belo Horizonte I MG Presidente Tancredo Neves InternationalAirport I Confins Rodovia MG-10 km 39 CEP Confins I MG Terminal de aviação executiva SÃO PAULO Congonhas Airport Rua Haroldo Paranhos, 400 Jd. Aeroporto CEP I São Paulo I SP São Paulo International Airport Rod. Hélio Smidt, s/nº I Cumbica Caixa Postal 3010 I Asa A Terminal I I Sala 122 I Piso Superior CEP I Guarulhos I SP CAMPINAS Viracopos International Airport Rodovia Santos Dumont, Km 66 Piso Superior CEP I Campinas I SP São José dos Campos - Professor Ernesto Stumpf Airport Av. Brigadeiro Faria Lima, s/nº Parque Martim Cererê CEP São José dos Campos I SP Líder s office located at: Av. Brigadeiro Faria Lima, 949 RIO DE JANEIRO Santos Dumont Airport Praça Senador Salgado Filho, s/nº Centro CEP Rio de Janeiro I RJ Maestro Tom Jobim (Galeão) International Airport Av. 20 de Janeiro, s/nº Terminal I I Setor B Desembarque I Sala 1037 CEP Ilha do Governador I RJ Jacarepaguá Airport Av. Ayrton Senna, 2541 I Rua B Hangar 80 I Barra da Tijuca CEP I Rio de Janeiro I RJ BRASÍLIA Brasília International Airport Setor de Hangares I Hangar 16 Lago Sul CEP I Brasília I DF VITÓRIA Eurico de Aguiar Salles Airport Av. Fernando Ferrari 3800 Aeroporto CEP I Vitória I ES MANAUS Eduardo Gomes International Airport Av. Santos Dumont, 1350 TPS II Tarumã CEP Manaus I AM BELÉM Belém International Airport Av. Júlio César, s/nº Setor de Hangares I Val de Cans CEP Belém I PA FORTALEZA Pinto Martins International Airport Praça Brigadeiro Eduardo Gomes, s/nº Sala 25 I Vila União CEP Fortaleza I CE NATAL Augusto Severo International Airport Rua Xingu, s/nº I Emaús Área das Empresas Auxiliares de Transporte Aéreo CEP Parnamirim I RN RECIFE Guararapes International Airport Av. Mal. Mascarenhas de Moraes, s/nº Hangar 8 I Imbiribeira CEP Recife I PE SALVADOR Dep. Luiz Eduardo Magalhães International Airport Térreo I Salas 1036 E e F I Térreo São Cristovão CEP Salvador I BA Curitiba Afonso Pena International Airport Av. Rocha Pombo, s/nº I 2º Piso Águas Belas CEP São José dos Pinhais I PR PORTO ALEGRE Salgado Filho International Airport Av. Sertorio, 1988 I Portão 8 Pátio 3 I São João CEP Porto Alegre I RS schedule your assistance through our national coordination and 24/7 international operations center or the líder aviação website

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16 ATD02/FEV2014 An independent company part of Signature network