SGS.net. A presentation by Fabian Simillion & Pietro Caltabiano For SharePoint Club Suisse Romande Vevey, November 2006

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1 SGS.net A presentation by Fabian Simillion & Pietro Caltabiano For SharePoint Club Suisse Romande Vevey, November 2006

2 Agenda Context Customizations Deployment Performance improvements Questions & answers 2

3 Context 1) SGS Worldwide leader in inspection, verification, testing and certification More than employees Presence in 140+ countries Network of offices and laboratories Organized around 10 business lines Lotus Notes phase-out No pre-existing intranet 3

4 Context 2) SGS.net One centralized portal with significant customization Hundreds of team sites hosted on several server farms with limited customization 4

5 Customizations 1) Navigation features Cross-navigation Contextual navigation Left-hand navigation Breadcrumb trail 5

6 Customizations 2) Country sub-portals Dynamic image Contextual navigation Country image Country flag 6

7 Customizations 3) Content syndication Corporate content pulled down from local level Mechanisms to push local content up to corporate level 7

8 Customizations Lessons learned Pro s Navigation features very appreciated Country sub-portals used as browser starting page Top-down content syndication appreciated by management Con s Generated a lot of empty areas Negative impact on performance Bottom-up content syndication unsuccessful Makes evolution more difficult Open issues Sometimes used to make a «bad» content organization more acceptable 8

9 Deployment 1) Architecture 9

10 Deployment 2) Centralized team site creation 10

11 Deployment 3) Decentralized content management Intranet Group Corporate IT Corporate Business / Function Corporate users Local IT Local Business / Function Local users 11

12 Deployment Lessons learned Pro s Team sites intensively used Effective collaboration work taking place in team sites Central access to all team sites through portal Con s Performance problems on portal Portal usage not satisfactory Portal search not very effective Lots of missing features compared to Lotus Notes Open issues Network load balancing Usage statistics 12

13 Performance improvements 1) SGS.net corporate portal home page Two front end web servers with NLB No IIS compression The page was About 1200 Kb The http sessions were in total: #69 (requests & responses) Time to get the page with IE6 from Geneva: quite immediate, less than a sec Time to get the page with IE6 in Secaucus, New Jersey 38s, the first time 13

network IIS Caching increased Javascript, CSS, gifs, etc are cached on the client (~280KB) Only HTML and headers are downloaded when accessing

14 Performance improvements 2) Actions taken Big-IP Big-IP for network load balancing, compression and also to stop losing performances in the datacenter (NLB was broadcasting when STSADM backups start) Compression resulted in reduction of 70% of size of page transferred on the network IIS Caching increased Javascript, CSS, gifs, etc are cached on the client (~280KB) Only HTML and headers are downloaded when accessing the page (~22KB) First time access Reload or Access after that 300KB 22KB Data transferred after clearing cache Data transferred with caching enabled 14

15 Performance improvements 3) Other actions taken Actions performed Applied latest service packs for OS & DB Increased SGS.net infrastructure internal network card from 100MB to 1GB Re-Ghosted unghosted pages Removed heavy components on home page: animated.gif,.bmp,.swf Fixed http 401 errors (not authorized) Asked to stay with standard cache settings for IE6 Vanity server redirection modified to go straight to the right page for all countries. ch.sgs.net point to SGS.net home page is now comparable to an OTB portal home page 300KB compared to 220KB 59 http requests compared to 42 http requests 15

16 Performance improvements 4) Results achieved January 2006 June

17 SGS.net Thank you for your attention.

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