SONAE TRANSVERSAL INITIATIVES JULY 2013

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1 SONAE TRANSVERSAL INITIATIVES JULY 2013

2 1. SONAE COORDINATION AND DISCUSSION GROUPS 2. VIDAGO PROJECTS 3. NEXT STEPS

3 1. SONAE COORDINATION AND DISCUSSION GROUPS GROUP COMMISSIONS CONSULTING GROUPS GROUP FORUMS 3 Development and coordination of policies implementation Development and recommendation of corporate policies Share of information, knowledge and experiences

4 GROUP COMMISSIONS > AUDIT COMMISSION > FINANCE COMMISSION

5 GROUP COMMISSIONS - HIGHLIGHTS 16 meetings/year 24 persons involved 5

6 GROUP COMMISSIONS AUDIT COMMISSION FINANCE COMMISSION Mission Definition of policies, reviewing and co-ordinating the activities of Internal and External Audit, and to establish internal control processes and systems. Coordination Sponsor: Ângelo Paupério Secretary: Orlando Sousa Meetings 4 per year Team Members António Pedrosa Duarte; Chris Lawrie; David Bain; Domingos Sequeira; Edmundo Figueiredo; Ivone Teixeira; José Luis Amorim; Júlia Santos; Maria Manuela Figueiredo; Rogério Ribeiro 6

7 GROUP COMMISSIONS AUDIT COMMISSION Mission To review and co-ordinate financial risk management policies, banking relationships and other matters related to corporate finance. Coordination Sponsor: Ângelo Paupério FINANCE COMMISSION Meetings Monthly Team Members André Sousa; António Castro; Carlos Bianchi Aguiar; Chris Lawrie; David Bain; David Ferreira; Domingos Sequeira; Edmundo Figueiredo; Ivone Teixeira; Luzia Ferreira; João Mangericão; Joaquim Ribeiro; José Bastos; Miguel Florido; Paula Figueiredo; Rui Almeida; Tiago Osório 7

8 CONSULTING GROUPS > FINCO > HUMAN RESOURCES > IMPROVING OUR WORK > RISK MANAGEMENT

9 CONSULTING GROUPS - HIGHLIGHTS 29 meetings/year 17 projects in progress Group security policies 59 persons involved 9 1 event (FINCO) 400 participants

10 CONSULTING GROUPS FINCO HUMAN RESOURCES IMPROVING OUR WORK RISK MANAGEMENT Mission The objective of FINCO is to add value to Information Technologies and Communications within each sub-holding by sharing experiences, by proposing practical cross company recommendations and measures, and by sponsoring the development of innovative IT solutions that can increase the competitiveness of Sonae companies. Projects in Progress - Joint negotiation of corporate contracts - Sonae Circle - Group security policies; - Privacy policies; -Expertise Groups: SAP, Infrastructure, Security, Experiences (FINCO & FINOV); - Digital archive project; - Presentation of new partners, such as Huwaey, Macfee,and Kofax. Meetings Every two months Coordination Sponsor: Luís Filipe Reis President: Artur Loureiro Secretary: n.a. Team Members Alexandre Pinho; Anabela Marques; António Pedrosa Duarte; Francisco Sales Pinto; João Pimenta; João Santiago; Júlio Santos; Manuela Figueiredo; Marcelo Tupan; Nuno Homem; Orlando Sousa; Paulo Lima; Paulo Plácido; Paulo Terra; Pedro Cupertino; Rogério Ribeiro; Rui Fontoura; Rui Sousa; Vitor Duarte 10

11 CONSULTING GROUPS FINCO HUMAN RESOURCES IMPROVING OUR WORK RISK MANAGEMENT Meetings Eight annual meetings. Every six months the meeting is attended by the group s sponsor. Mission Ensure that policies, practices and values relating to people management can be applied across companies and the group, and are consistent with the human resources strategy advised for Sonae companies, by being analysed, validated and monitored by a common consultative forum, set up for this specific purpose and made up of HR managers from different companies. Promote the dissemination of the Sonae culture, as well as the sharing of best practices in human resources. Ensure that synergies are achieved through the coordination of negotiation and investments in human resources areas. Projects in Progress - Improving Our People; - Benefit Flex ; - Improving Our People GT ; - Sonae Management & Leadership Academy; - Contacto Programme; - Rules and Procedures for business travel; - Benchmarking of company car policy; - Scouting for Talent (in progress). Coordination Sponsor: Paulo Azevedo President: José Côrte-Real Secretary: Ana Vicente Team Members Ana Cristina Fonseca; Ana Cunha; Anabela Magalhães; Catarina Azevedo; David Bain; Edite Barbosa; Isabel Barros; João Melo; Maria João Gomes; Miguel Tolentino; Pedro Soveral Rodrigues 11

12 CONSULTING GROUPS FINCO HUMAN RESOURCES IMPROVING OUR WORK RISK MANAGEMENT Meetings Complete membership: Quarterly Operational team: Monthly Mission To foster the achievement of best in class adoption and implementation of Continuous Improvement within Sonae, promoting a common approach across the group and sharing leading edge best practices. Projects in Progress Coordination - IoW s implementation at the several sub-holdings/businesses - Development of cross-businesses work streams. Sponsors: Paulo Azevedo, Luís Reis President: Ana Paula Marques Secretary: Miguel Tolentino Team Members Fernando Oliveira; Jan Bergmann; João Gunther Amaral; João Melo; Lourenço Alves; Luís Moutinho; Luís Reis; Maria João Gomes; Miguel Mota Freitas; Paulo Pinto de Sousa; Rui Paiva; Sandra Dias 12

13 CONSULTING GROUPS FINCO IMPROVING OUR WORK HUMAN RESOURCES RISK MANAGEMENT Mission Consultative group set up to support Sonae company risk management processes and departments by: - Considering and proposing Group Risk Management policies; - Appraising the activity plans of Risk Management departments of Sonae companies; - Monitoring the execution of Risk Management activities, in particular by reviewing periodic reports, and making recommendations; - Proposing the execution of unplanned Risk Management activities; - Giving an opinion and proposing the purchase, development and implementation of Risk Management systems and methodologies for general use across the Group; - Promoting the acquisition of specialist knowledge about Risk Management. Coordination Sponsor: Ângelo Paupério; President: Edmundo Figueiredo Secretary: José Luís Amorim Team Members Alcídio Figueiredo; António Pedrosa Duarte; Chris Lawrie; David Bain; Domingos Sequeira; Elsa Monteiro; Ivone Teixeira; José Dias Fonseca; Manuela Figueiredo; Manuela Lacerda; Orlando Sousa; Pedro Cupertino Miranda; Pedro Gomes Silva; Ricardo Pinto dos Santos; Rogério Ribeiro; Rui Correia; Tiago Mora 13 Meetings Quarterly

14 GROUP FORUMS > ADMINISTRATIVE AND TAX > ECOMMERCE > ENGINEERING & CONSTRUCTION > FINOV > LEGAL > MARKETING & COMMUNICATION > NEGOTIATION > PCG > SUSTAINABILITY

15 GROUP FORUMS - HIGHLIGHTS 42 meetings ~158 projects in progress 101 persons involved Sonae Shots Cost Cutting project FINOV event Search Engine Optimization Sustainability Prize IPCTN reporting E-Commerce Garage Ventures

16 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Meetings The Forum began its work on the 28th of September. To date, there have been 6 meetings. Projects in Progress Mission Sharing of knowledge and experience in order to promote synergies among tax and administrative departments. - International outsourcing, - Intra-group electronic invoicing, - Document management, - Bank guarantees and exchange rate differences, - Remuneration on overseas investments. Coordination Sponsor: Ângelo Paupério President: Domingos Sequeira Secretary: Manuela Reis Team Members Alcídio Figueiredo; Alexandra Ferreira; Ana Sofia Henriques; Carla Moscoso; Cristina Teixeira; David Ferreira; Isabel Silva; Ivone Teixeira; João Mendonça; Joni Marques; Maria Manuela Cordeiro; Miguel Costa; Miguel Cruz; Nuno Guerreiro; Patrícia Correia; Patrícia Maria Silva; Paula Bastos; Ricardo Costa; Ricardo Magalhães; Rui Moreira. 16

17 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Projects in Progress Mission Increase awareness and general knowledge about trends in e- commerce and initiatives in this area being implemented within Sonae. Ensure that efforts to develop platforms and projects related to e- commerce in each company are coordinated. - Monitoring of legal changes, and discussing and agreeing Sonae s position for transmission to ACEPI - Search Engine Optimization optimization of Sonae s e-commerce systems - Joint negotiation of issues of common interest digital marketing, call centres, delivery services. Coordination Team Members Meetings Kick off (end 2012): Meeting in March 2013; 3 new meetings being planned in 2013 for July, September/October and December. Sponsor: Luís Filipe Reis President: Miguel Águas Secretary: n.a. Ana Isabel Silva; Eduardo Piedade; Gonçalo Salgado; Luís Carvalho; Manuela Calhau; Miguel Teles; Nuno Almeida; Nuno Rodrigues; Rui Cohen; Rui Fontoura; Rui Paiva 17

18 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Mission -Stimulate cooperation between Sonae companies in relation to engineering and construction matters; - Share experiences and information, and promote joint initiatives to build and benefit from synergies arising between the different businesses; - Analyse and develop best practices and new ways of improving the quality of projects; - Monitor and analyse the viability and encourage the use of new methodologies and technologies. Meetings Quarterly (No meetings of this Forum have taken place this year because a decision had not yet been taken about its composition) Coordination Sponsor: Fernando G. Oliveira President: Alberto Conceição Secretary: n.a Team Members Alberto Castrillo; Ivo Lemos; João Menezes; João Paulo Machado; Jorge Pessoa; Luís Gomes; Manuel Guerra; Pedro Guimarães; Sérgio Carvalho; Tiago Maúl 18

19 GROUP FORUMS Mission ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG The goal of FINOV is to stimulate and support a culture driven by innovation at Sonae, in order to create even greater value: - Keep innovation as a top priority in the work of top management; - Attain a high level of interest in innovation (for example, strategy, processes and concepts) among all of Sonae s managers; - Promote a culture of innovation, or in other words, make sure that all employees at all levels feel responsible and enthusiastic about the contribution that they make to innovation in their company; - Build high levels of experience relating to innovation among all Sonae management; - Act as an overseer and catalyst for providing innovative training, tools and processes across the whole group; - Organise, simplify and improve the group s links to organisations and entities that can make a contribution towards our goal or strategy. Coordination Sponsor: Belmiro de Azevedo President: Luís Filipe Reis Secretary: Pedro Costa Team Members Artur Loureiro; Carlos Jesus; Eduardo Piedade; Gabriel Abrantes; João G. Amaral; Manuel Eanes; Manuel Quinaz; Manuela Calhau; Marta Cunha; Pedro Capitão 19 SUSTAINABILITY Meetings 5 to 6 per year Projects in Progress - Coordination of annual IPCTN reporting - Biennial event preparation

20 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Meetings Mission The frequency of meetings held depends on the volume of legislative and regulatory activity Share knowledge and know-how among the staff of legal departments of Sonae and Sonae companies, in order to: - Stimulate the analysis of cross company legal topics and issues; - Promote the adoption of consensual positions on legal matters. Projects in Progress Follow up and monitoring of the proposal, made by the Portuguese stock market commission (CMVM), to revise the governance rules relating to companies quoted on the Portuguese stock exchange. Coordination Sponsor: Ângelo Paupério President: Luzia Ferreira Secretary: n.a Team Members Alice Castanho; Anabela Matos; Filipa Carvalho; Hélio Brites; J. Pereira Mendes; Júlia Silva 20

21 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Mission - Coordinate negotiation with the media among the different sub-holdings in order to achieve synergies through joint negotiation; - Identify opportunities in all marketing areas (communications, digital, RP and activation media...) to add value to the different brands existing in the Group; - Monitor the trend of costs of communications media, and evaluate the quality of services provided (through joint audits); - Benchmark Sonae s competitive position in relation to media costs compared to market best practices; -Share marketing best practices in seminars/workshops and other events. Meetings 4 times per year Projects in Progress - Normal sharing of information and know-how through committees set up for this purpose - Currently studying the details of the contract with Arena (media agency). Coordination Sponsor: Luís Filipe Reis President: Miguel Osório Secretary: Miguel Nunes de Almeida Team Members Ana Isabel Silva; António Rodrigues; Bernardo Novo; Catarina Fernandes; Hugo Figueiredo; Isabel Borgas; João Seara; Manuela Calhau; Nádia Reis; Nuno Rodrigues; Pedro Figueira; Sandra Mota; Tiago Vidal 21

22 GROUP FORUMS Coordination ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Mission Meetings Stream leaders: Monthly Full team: quarterly Coordinate efforts to maximize the value capture opportunities for the Group through the coordinated negotiation of common items, the rationalization of consumption and usage, and the leverage of relationships for return revenue generation. Projects in Progress 138 ongoing initiatives across 10 streams Sponsor: Ângelo Paupério President: Manuel Eanes Coordination: João Mendonça Silva, José Rolo de Sousa Team Members Adelino Miranda; Aurélio Carvalho; Catarina Silva; David Santos; Ivo Lemos; Misael Viana; Paulo Caetano; Sérgio Carvalho 22

23 GROUP FORUMS Coordination ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV Mission Encourage the sharing of knowledge and adoption of best practices among planning and management control staff of all Sonae Companies. Sponsor: Ângelo Paupério President: Rui Almeida Secretary: Gabriela Castro and João Pedro Nunes LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Meetings 3 per year Projects in Progress - Running Sonae Shots sessions - Developing and maintaining the Sonae Shots website on the Sonae Circle. Team Members Bárbara Almeida; Isabel Silva; Ivone Teixeira; Joaquim Ribeiro; Luís Azevedo; Miguel Moreira; Nuno Parreiro; Pedro Costa 23

24 GROUP FORUMS ADMINISTRATIVE AND TAX ECOMMERCE ENGINEERING & CONSTRUCTION FINOV LEGAL MARKETING & COMMUNICATION NEGOTIATION PCG SUSTAINABILITY Mission -Share information about ongoing initiatives in each business area concerning the wide ranging area of sustainability; - Disseminate best practices and share knowledge, lessons learnt and other experiences among all Sonae companies; - Identify cross company and relevant issues in Sonae companies, encouraging synergies and cohesion in the management of sustainability; - Set up work groups, as necessary, to discuss and analyse proposals addressing specific, relevant issues in sustainability; - Increase awareness concerning sustainability in all Sonae companies; - Prepare proposals about relevant sustainability issues for presentation to the Board of Directors of Sonae, Sonae Indústria and Sonae Capital. Meetings An average of 6 meetings per year Coordination Sponsor: Luís Filipe Reis President: José Fortunato Secretary: Catarina Fernandes and Rita Serra Projects in Progress Team Members - Suppliers working group - Health and Safety at Work (HSW) workin g group - Paper working group - Sustainability Award Carla Rijo; Carlos Tavares Ferreira; Célia Ferreira; Elsa Monteiro; Eugénio Cardoso; Isabel Borgas; Vítor Martins 24

25 2. VIDAGO PROJECTS VIDAGO 2.0 > COST CUTTING* > E-COMMERCE > IMPROVING WORK** > SOCIAL MEDIA > WEB BASED WORK * Sonae/Sonae Indústria/Sonae Capital ** Sonae Indústria

26 VIDAGO 2.0 PROJECTS AND TEAMS COST CUTTING Sponsor Project Leader Steering Committee Project Manager Project Advisors Project Team Ângelo Paupério Luís Reis Artur Loureiro; Chris Lawrie; Diogo Mendes; Edmundo Figueiredo; José Dias da Fonseca; José Fortunato; José Pinto Correia João Mendonça Alcídio Figueiredo; Bárbara Almeida Fernando Figueiredo Carvalho; Hugo Martins; Isabel Barros; José Rolo de Sousa; Luís Azevedo; Misael Viana; Nuno Ramalhão; Pedro Chainho 26

27 VIDAGO 2.0 PROJECTS AND TEAMS COST CUTTING Objectives - Identify cost cutting opportunities to improve efficiency and relationship with suppliers; - Ensure achievement of all possible benefits from Sonae s economies of scale and diversity. 27 Deliverables - Mapping of cost saving opportunities; - Overall roadmap.

28 VIDAGO 2.0 PROJECTS AND TEAMS E-COMMERCE Sponsor Project Leader Paulo Azevedo Luís Reis 28 Steering Committee Project Manager - Cláudia Azevedo; Inês Valadas: João Afonso; José Falcão Mena; José Martins Jesus; Miguel Seixas; Paulo Simões Project Advisors Project Team Gonçalo Cintrão; Miguel Joaquim; Miguel Ribeiro António Ribeiro; Catarina Fernandes; Gabriela Castro; Joana Palmeira; João Ferreira; Luís Coelho; Luís Marques; Marco Perestrelo; Maria Teresa Castro; Marta Cunha; Patrícia Silva; Vitor Duarte

29 VIDAGO 2.0 PROJECTS AND TEAMS E-COMMERCE Objectives - Evaluate implications for existing units; - Identify potential challenges and new business opportunities. 29 Deliverables - Characterize main challenges on ecommerce; - Recommend priorities for action to foster ecommerce initiatives.

30 VIDAGO 2.0 PROJECTS AND TEAMS IMPROVING WORK Sponsor Project Leader Steering Committee Project Manager Project Advisors Project Team Paulo Azevedo Ana Paula Marques Ana Maria Oliveira; Domingos Sequeira; João Afonso; João Correia Sampaio; José Corte Real; Mário Pereira Miguel Tolentino Jaime Maia; João Melo; Pedro Costa Carlos Moreira da Silva; Cristina Teixeira; Elisabete Dulce Silva; Frederico Santos; Nuno Fonseca; Patrícia Vasconcelos; Pedro José Pereira; Rui Manuel Mota 30

31 VIDAGO 2.0 PROJECTS AND TEAMS IMPROVING WORK Objectives - To analyze internal and external experiences of continuous improvement; - Roadmap to cross-cut and systematic continuous improvement. 31 Deliverables - Mapping of Sonae s experience; - Identification of external trends and best practices; - Implementation plan.

32 VIDAGO 2.0 PROJECTS AND TEAMS SOCIAL MEDIA Sponsor Project Leader Steering Committee Project Manager Nuno Jordão Luís Reis José Quintela; Luís Vicente Dias; Manuel Ramalho Eanes; Miguel Osório; Paulo Plácido; Pedro Caupers Nuno Lopes Gama 32 Project Advisors - Project Team Ana Margarida Santos; Catarina Fernandes; Elisabete Susana Silva; Joana Pereira; ; Miguel Joaquim; Nuno Rendeiro; Nuno Rodrigues

33 VIDAGO 2.0 PROJECTS AND TEAMS SOCIAL MEDIA Objectives - Leverage relationships with stakeholders; - Focus on the customer; - Manage risk. 33 Deliverables - Awareness of opportunities and threats; - Sharing of knowledge and best practices; - Periodic review of activities and results; - Central procurement of monitoring and measurement tools and services.

34 VIDAGO 2.0 PROJECTS AND TEAMS WEB BASED WORK Sponsor Project Leader Ângelo Paupério Luís Reis 34 Steering Committee Project Manager David Alves; Joaquim Ribeiro; José Fortunato; Rui Almeida; Rui Paiva; Paulo Simões; Joaquim Pereira Mendes. João Günther Amaral Project Advisors - Project Team António Ribeiro; Catarina Fernandes; Gabriela Castro; Joana Palmeira; João Ferreira; Luis Coelho; Luis Marques; Marco Perestrelo; Maria Teresa Castro; Marta Cunha; Patrícia Silva; Vitor Duarte

35 VIDAGO 2.0 PROJECTS AND TEAMS WEB BASED WORK Objectives - Improve effectiveness through web enablement of common processes; - Make recommendations and define critical success factors; - Create new networking tools and functionalities. 35 Deliverables - Understand and classify value drivers; - Identify and analyze internal and external environment; - Internal diagnosis of common processes between companies; - Analyze and select opportunities according to companies priorities. - Plan implementation process and cultural adaptation.

36 FROM VIDAGO 2.0 TO GROUP FORUMS COST CUTTING ADMINISTRATIVE AND TAX (MODIFIED) E-COMMERCE E-COMMERCE FORUM (NEW) 36 IMPROVING WORK IOW CONSULTING GROUP (NEW) SOCIAL MEDIA WEB BASED WORK DIGITAL COMMITTEE MARKETING FORUM

37 3. NEXT STEPS - Each Fórum as a constant and regular activity: - FINOV event: 5th november - IOW Training Center: september 37 - E-commerce Garage Ventures -...

38 E-COMMERCE GARAGE VENTURES Ambition To foster stronger and faster e- commerce development Investment criteria - Ideas (exclusively for Sonae internal ideas) and early stage companies - E-commerce or e-commerce oriented - Sound product/service/business model - International from birth or with strong internationalization potential - Committed management with sound business expertise - Fit with Sonae strategy E-commerce or e-commerce oriented ventures which hold an approach that may potentially lead to competitive advantages in their business arenas with a clear international focus and may contribute to strengthening Sonae s competencies and/or leverage on Sonae s core competencies and strategic assets 38

39 3. NEXT STEPS /2014: New transversal projects - Key financial targets, sponsor: Paulo Azevedo - Scouting for talent, sponsor: Fernando Oliveira 39 - Big data, sponsors: Luís Moutinho/Miguel Almeida - Wholesale, sponsor: Miguel Mota Freitas - E-commerce, sponsor: Cláudia Azevedo - Product and Brand development, sponsor: Luís Reis - New funding models, sponsor: Ângelo Paupério

40 SONAE TRANSVERSAL INITIATIVES JULY 2013