Managing IT in a Consumerized

International Conference on Information Resources Management (Conf-IRM 2013) Managing IT in a Consumerized IT World Natal, Rio Grande do Norte, Brazil - 22 24 May 2013 ISBN: 978-1-62748-962-1

(English) Delroy A Chevers Determinants of Process Maturity in English-speaking Caribbean Firms 1 Rafael Pavin; Amarolinda Klein Mobile ERP systemsadoption: case studies in Brazil 13 Claudio R M Silva; Sinara Rocha Martins The Next Generation for Business Process Management Systems and its Technological Implications 25 Gilberto Perez; Aline Dalla Rosa; Alberto Medeiros Jr; MichelleComar Tendencias de Uso do Mobile Payment no Brasil: Uma Andlise Utilizandoo Metodo Delphi 41 Patricio Ramirez-Correa; Francisco Rondan-Catalufia; Jorge Arenas-Gaitan; Jorge Alfaro-Perez Uso de Internet movil en Chile: Explorando las diferencias de los usuarios Android 53 Sidney Chaves; Cesar AlexandreSouza Riscos Potenciais Inerentes a Computacao em Nuvem Explorados por Meio de um Painel Delphi 58 Impacts of ICT on People, Organizations, and Society IS Research Methods Eric Van Heck; Marlei Pozzebon How to Design Online Models for Micro-lending in Developing Countries? Making sense to MYC4 in Africa 70 Dennis Fehrenbacher; Imon Palit A Quasi-Experimental Analysis on the Influence of Satisfaction and Complexity on Information Quality Outcomes 82 George Ditsa Triandis' Theoretical Framework as a Theoretical Foundation for User Behavior Testing in 97 Information Systems Use and Acceptance Research Information Security, Privacy, and Risk Management Hwee-Joo Kam; Pairin Katerattanakul; Gerald Emerick Impact of External Pressures on Information Security Policy Compliance in the Banking Industry 117 Stefan Bauer; Edward Bernroider IT operational risk awareness building in banking companies: A preliminary research 129 design highlighting the importance of risk cultures and control systems Waldo Rocha Flores; Egil Antonsen The development of an instrument for assessing information security inorganizations: 135 Examining the content validity using quantitative methods Information Security, Privacy, and Risk Management, Cloud Computing and Visualization, IT Service Management, Service Computing and Engineering Waldo Rocha Flores; Matthias Eckstedt Countermeasures for Social Engineering-based A lea M Fairchild Malware Installation Attacks 150 Governance in the Cloud: Role of Certification for SME Trust and Adoption 161 AlexanderA Neff; Florian Hamel; Falk Uebernickel; Walter Brenner Information Systems in the Industrial Service Business: Analyzing Unaddressed Requirements in a Multiple Case Study Green IS/IT Strategies and Technologies Rebecca Angeles Understanding Nike's "Considered Index" Green Initiative Using the Technology-Organization-Environment Framework HoIgerSchrodl; Paulina Simkin A SCOR perspective on Green SCM 178 Guilherme Lunardi; Ana Alves; Ana Carolina Salles Green IT Maturity: developing a framework based on practices and actions 191 Luis Barreto Fatores de influencia na divisao digital do Brasil: uma analise utilizando Redes Bayesianas 204 Daniella A Garcia; Carlo Bellini Cyberslacking e Limitacoes Digitais 218 Erica Siqueira; Cesar Alexandre Souza; Adriana Viana Uso da Tecnologia de Informa^ao em Empresas de Pequeno e Medio Porte: uma anilise a 229 partir dos dados da pesquisa "TIC Empresas 2011" ICT for Development Taiane Ritta Coelho; Andrea Paula Segatto

Contribution of ICT (Information and Communication Technology) for development: a case study in Brazil 243 Eduardo Diniz; Diane Bailey; Stephanie Dailey; Dan Sholler Bridging the ICT4D Design-Actuality Gap: "Human ATMs" and the Provision of Financial Services for "Humble People" 253 Ahmed Imran Individual computer usage pattern and perception amongst the public sector officials in a 264 least developing country: A descriptive study Otavio Bezerra de Sena Junior, Jr; Lissa Ferreira Comportamento de no compras por impulso turismo Online 282 Marcelo Pessoa; Fernando Paiva Junior; Anderson Silva e Advergames Inovacao no Turismo: O Caso do Projeto Brasil, Curta Pernambuco 288 Talita Farias; Bruno Fernandes Incentivo a leitura com a utilizacao de Livros em realidade aumentada 299 Regina L Albuquerque; Andre Bibiano; Sheila Reinehr; Andreia Malucelli; Maria Alexandra Cunha Adocao de Melhoria de Processos de Software no Setor Publico: Uma Perspectiva Social 303 Kaliane Machado; Ernani M dos Santos; Antonio Eduardo Albuquerque Junior Adocao de Arquiteturas de Interoperabilidade para Governo Eletronico - Estudo de Casos Multiplos no Brasil 313 Marie Anne Macadar; Vanessa Daniel; Gabriela Pereira Estudo preliminar do Gabinete Digital do Estado do Rio Grande do Sul (Brasil): a influencia dos fatores institucionais 324 Design Thinking in Information Systems Development Christophe Vetterli; Walter Brenner; Falk Uebernickel Design Thinking Role Model Enables Creativity in IT: Case of the Financial Industry 330 Sangeeta Karmokar; Harminder Singh; Felix B Tan A User-Centered Framework ForWebsite Evaluation 341 Pedro de Moura, Jr; Carlo Bellini The Social Subsystem of Customer Teams in ERP Implementation: A Repertory Grid of 353 Personal Constructs of Brazilian IT Professionals IT Control, Evaluation and Decision Making Konradin Maier Understanding Validity in Structuring Multi-Criteria Decision Problems 364 Tim McLaren; Yao Zhou Creating and Evaluating Business Cases for Complex IT Investments: Towards a New Process Theory 374 Ehsan Baghi; Boris Otto; Hubert Oesterle Controlling Customer Master Data Quality: Findings from a Case Study 385 Patricia Innarelli; Otavio Sanchez A importancia da Adequacao Murua entre o Sistema e as Tarefas no EaD: Uma analise com estudantes brasileiros 398 Maria Matsunaga Koyashiki; Taiane Ritta Coelho; Maria Alexandra Cunha Ensino a distancia em uma Universidade Corporativa: uma analise pela 6tica da representacao social 410 Alvaro Rocha; Bruno Rocha Adocao de Standards no Registo de Enfermagem: Estudo de caso em Hospital Portugues 421 Web 2.0 and Social Networks Debora Bobsin; Norberto Hoppen The structure of Organizational Virtual Social Networks 432 Miguel Isoni Filho; Miguel Mauricio Isoni Empirical Investigation on Computer Self-Efficacy Influencing the Intention to Use Facebook 443 Robyn A Davidson; Indrit Troshani; Hisham Sharif Exploring Social Media Adoption in Australian Local Government Organizations 454 Electronic Business and Corporate Strategy ICT in Government, Education, and Healthcare Green IS/IT Strategies and Technologies Marko Forsell; Janne Peltoniemi Evaluating Company's Strategic Choices: Strategic Choices Set Model 467 Maria Elisa Martinez; Arthur Aprigio de Melo; Patricia Reis Technological Mapping of the Photovoltaic Solar Energy Industry by Patent Documents Deposited in Brazil 482 PatryceSmith; Lila Rao; Sheryl Thompson Towards Developing a Cost-Benefit Model for Learning Management Systems 493

Adrianne Andrade; Anatolia Ramos; Fernando Pereira E-readers: Fatores que influenciam a intencao de adocao 502 Edison Polo; Maicol Peixe; Gustavo Galegale Eshido Bibliometrico da Producao Cientifica de Gerenciamento de Riscos entre os Anos de 2000 e 2012 514 Deyvison Oliveira; Fabio Lipke; Sidnei Feliciano Impacto das Capacidades de Internet Banking no Desempenho: Urn eshido na perspectiva 524 de clientes utilizando Partial Least Squares (PL5) Samuel Schmidt; Marcelo Araujo; Edmir Prado Uma analise dos processos de tomada de decisao suportados pelas ferramentas de Business Intelligence (Bl) 537 Sidnei Feliciano; AntonioC G Macada Impactos da Consumerizacao de TI no Desempenho e na Governanca de TI 549 Carolina Silva; Edmir Prado; Cesar Alexandre Souza Gastos com Bens e Servicos de Tecnologia da Informacao e Comunicacao no Setor 562 Publico: urn estudo de caso da Prefeitura de Sao Paulo Antonio Eduardo Albuquerque Junior; Ernani M dos Santos Adocao de normas de seguranca da informacao em Institutos de Pesquisas no setor 576 publico: uma proposta de analise explorando as possibilidades da Teoria Institucional Luis Pinochet; Patricia Matsuda; Nathalie Ferreira; Sidinei Aguiar Alinhamento Estrategico do Negdcio com a Adocao de Mecanismos de Governanca de TI: 588 o Caso da Empresa Brasileira de Correios e Telegrafos Web 2.0 and Social Networks and Teaching Cases Ademir Nascimento; Jorge S Correia-Neto; Debora Bobsin; Felipe Pereira Teaser Propaganda: A co-creation and engagement story 600 Makoto Nakayama Biases in Consumer Reviews: Implications for Different Categories of Goods 610 Jayan Kurian; Mohini Singh; Blooma John Information on Social Networking Sites: A Benefits and Costs Perspective 617 Strategic IT Management, Governance and Consumerization of IT Carlos Alves; Ana Carolina Riekstin; Tereza C M B Carvalho; Antonio Vidal IT governance frameworks: A literature review of Brazilian publications 632 David Hudson; Gerald Grant A Theory of the Firm Perspective on Entrepreneurial Use of Consumer IT as Corporate IT 646 Leandro Garcia; Camila Mariane C Silva Companies' Response to Consumerization and their Motivation Factors for Implementation 657 ICT in Latin America and the Carribean Makoto Nakayama Biases in Consumer Reviews: Implications for Different Categories of Goods Ademir Nascimento; Jorge S Correia-Neto; Debora Bobsin; Felipe Pereira Teaser Propaganda: A co-creation and engagement story Rebecca Angeles Understanding Nike's "Considered Index" Green Initiative Using the Technology- 668 Organization-Environment Framework Knowledge Management Carlos Alves; Ana Carolina Riekstin; Tereza C M B Carvalho; Antonio Vidal IT governance frameworks: A literature review of Brazilian publications David Hudson; Gerald Grant A Theory of the Firm Perspective on Entrepreneurial Use of Consumer IT as Corporate IT Leandro Garcia; Camila Mariane C Silva Companies' Response to Consumerization and theirmotivation Factors for Implementation Knowledge Management and Business Intelligence and Strategic IT Management, Governance and Consumerization of IT Gunjan Mansingh; Kweku-Muata Osei-Bryson; Monika Asnani Determinants of Quality of Life of Sickle Cell Patients: A KDDM Process Model based Exploration 681 Zafor Ahmed; Shaobo Ji Business Analytics: Current State and Challenges 694 Kamel Rouibah; Khaled Al-Zanki

RFID for Document Management: Assessment of Scenarios Implementation: An Arab Case Study 710 ICT in Government, Education, and Healthcare and IT Control, Evaluation and Decision Making Jose Mendez; Antonette Mendoza A Conceptual Framework to Evaluate Usability in Mobile Aged Care a Applications: Healthcare Initiative 723 Ezequiel Farias; Monica Cunha; MarcilioSouza, Jr; Breno Jacinto Duarte da Costa Designing of a TEACCH-based Software Prototype for Assisting in Literacy of Children with Autism Spectrum Disorders 737 Hmood Al-Dossari; Jianhua Shao Modelling Confidence for Quality of Service Assessment in Cloud Computing 743 Paper Developmental Workshop Arthur Gcron Goncalves Dias; Pryscila Alves; Beatriz Barreto Brasileiro Lanza; Maria Alexandra Cunha Evolucao das Aplicacoes de TIC no Setor Publico Brasileiro 755 Adriano Neves; Andrea Paiva Urn Estudo de Caso para Controles e Melhoria de Processos de Tecnologia da Informacao 756 com a obtencao do Relatorio ISAE 3402 Maico) Peixe; Gustavo Galegale Analise do Ambiente de empresas de Tecnologia da Informacao de medio porte com 757 projetos financiados pela lei n 8JZ48/91