BRAZILIAN CAR RENTAL ASSOCIATION - ANNUAL REPORT. ANUNCIO SETA.pdf 22/7/ :11:11

Tamanho: px
Começar a partir da página:

Download "BRAZILIAN CAR RENTAL ASSOCIATION - ANNUAL REPORT. ANUNCIO SETA.pdf 22/7/2010 15:11:11"

Transcrição

1 Sensacional! BRAZILIAN CAR RENTAL ASSOCIATION - ANNUAL REPORT ANUNCIO SETA.pdf 22/7/ :11:11 ASSOCIAÇÃO BRASILEIRA DAS LOCADORAS DE AUTOMÓVEIS The ABLA National Training and Qualification Programme is strong than ever. We are developing a concept of quality for the car rental segment. Be part of our campaign and training programmes. S us your suggestions a co-operate with our rese to improve our sect C M Y CM MY CY CMY K 2010 THE RENT A CAR INDUSTRY IN BRAZIL ASSOCIAÇÃO BRASILEIRA DAS LOCADORAS DE AUTOMÓVEIS abla.com.br Log on our Blog of PQA abla.com.br/blog National Training and Qualification Programme This annual report had its greenhouse emission compensated by rainforests.

2

3

4 4 Paulo Gaba Jr. Chairman of the Board of directors ABLA ANNUAL REPORT

5 EDITORIAL Brazil: The country of the present According to The Economist and the Harvard Business School Publishing, Brazil has been transformed from country of tomorrow to once-in-a-lifetime opportunity. And YES, I totally agree with them! Latin America s largest economy is expanding at a record pace, with the largest annual rate of GDP of its neighbours, and showing the fastest recovering after global economic crisis. Brazil has never been so popular, and some of the reasons are the stable currency, privatisation, liberalisation, smooth political power beside a boom in global demand for our commodities. The brazilian Car Rental Industry is taking advantage of such an environment to grow more than ten per cent annualy during the last decade, and still with a huge potential to keep growing if compared to mature markets. The credit expansion has made car rentals popular and the market is ready for this growth. The selection of Brazil as host of both the 2014 World Cup and of Rio de Janeiro to host the 2016 Summer Olympics is proof positive that Brazil has made it. The domestic demand continues to recover in the favourite of the BRICs and ABLA is supporting the Educational improvement in partnership with the Ministry of Tourism. If we consider the investments of the Car Rental Industry in the fleet replacement, no other Industry will invest more in the World Cup and in the Olympics till Educated and trained staff, renewed fleet and the brazilian s smile will be the trademark of the global events to come. And the legacy of these events will be an even more globalized industry in our country. 5

6

7

8 8 The 2010 ABLA annual report is now even more complete than the previous ones. We stress the importance of the segment of the car rental to the national economy, the strength of our development of skills training program, the generation of taxes and the impact that the sector will have on this year and on the next few years to come, with the realization of the 2014 World Cup and the Olympic Games of CERTIFICATE OF CARBON OFFSETS THE GREEN INITIATIVE HEREBY CERTIFIES THAT ABLA Annual Report HAS BEEN AWARDED WITH THE CARBON-FREE SEAL, FOR HAVING OFFSET 6.99 TONNES OF GREENHOUSE GASES EMISSIONS FROM THE PRODUCTION AND DISTRI- BUTION OF THIS PRODUCT WITH THE PLANTANTION OF 45 NATIVE TREES OF THE ATLANTICA RAINFOREST. GREEN INITIATIVE SAO PAULO, APRIL 2010 Magno Botelho Castelho Branco President - Green Initiative ECONOMIC FIGURES GDP ,19% Selic Tax ,75% Index Savings ,92% ABLA ANNUAL REPORT

9 INTRODUCTION T his year s annual report represents the mapping of the entire motor production chain in Brazil, with emphasis to the car rental segment, our core business. When the subject is car rental, our readers can find useful information such as numbers, graphics, who is who, in fact, everything that can contribute to help on a day to day activities. We are highlighting the strength of the sector that is the largest customer of the national motor industry, with more than 300 thousand vehicles purchased almost every 16 months (length of the fleet used by car rental companies). We contribute with R$1.44 billion in tax revenue for the government and generate direct and indirect jobs. We want to show that our segment is of vital importance for the business and leisure tourism. Turn the pages and travel through our world. 9 Foreign currency ,85 (US commercial/average) Trade commercial balance ,615 (US$ billions)

10 TABLE OF CONTENTS 4 EDITORIAL Welcome message from Paulo Gaba Jr. 36 BOARD OF DIRECTORS Heads and deputies 8 INTRODUCTION The contents of the annual report 38 - Audit committee 40 -Regional board South 41 - Regional board Southeast 12 STATISTICS Financial results of the vehicle rental sector 42 - Regional board Midwest 43- Regional board North 14 - New fleet Economy cars 44 - Regional board - Northeast Good business Financial figures 18 - Customers profile ANFAVEA Industry: National figures CESVI Quick repair at low-cost PERSPECTIVE The growth of the vehicle rental segment CNT Message from the Confederation SERASA A commercial eye for detail 24 - Level of safety 26 - Level of visibility 28 - CESVI tips TRAINING PROGRAMME The challenges VEHICLE MANUFACTURERS 30 ABLA ACTIONS The highlights of Volkswagen 57 - Fiat 58 - Chevrolet 34 INSURANCE COMPANIES How to calculate your insurance premium 60 - Ford/Renault 62 - Toyota/Honda 35 OPINION EXECUTIVE PRESIDENT Message from João Claudio Bourg 64 - Kia/Hyundai 66 - Citroën/Nissan 67 - Mitsubishi/Mahindra ABLA ANNUAL REPORT

11 C M Y CM MY CY CMY K ASSOCIAÇÃO BRASILEIRA DAS LOCADORAS DE AUTOMÓVEIS EXECUTIVE BOARD MINISTRY OF TOURISM Message from Luiz Barretto - Minister ENTITIES/PARTNERS Associated companies Board of directors: Paulo Gaba Jr., Paulo Nemer, Alberto de Camargo Vidigal, José Adriano Donzelli, Saulo Fróes, Nildo Pedrosa, Carlos Rigolino Júnior, Alberto Faria, Roberto Portugal, Erozalto Nascimento (in memory), Luiz Mendonça and Marcello Simonsen. Board of directors (assistants): Carlos Teixeira, João Carlos de Abreu Silveira, Eládio Paniágua, Luiz Carlos Lang, Cássio Lemmertz, Paulo Miguel, Alberto Nemer Neto, Reynaldo Tedesco, Valmor E. Weiss, Marcelo Fernandes, Carlos Faustino, Nelma Cavalcanti Audit committee: Antonio Pimentel, Eduardo Corrêa, Paulo Bonilha Jr., Flavio Gerdulo, Raimundo Teixeira, Jacqueline Moraes de Mello. Audit committee (assistants): Joades Alves de Souza, Felix Peter, José Zuquim Militerno, João José Regueira de Souza, Marco Antonio Lemos e Emerson Ciotto. Editorial board: Aleksander Rangel, Eduardo Corrêa, Marconi Dutra e Saulo Froés. Executive president: João Claudio Bourg. BRAZILIAN CAR RENTAL ASSOCIATION - ANNUAL REPORT ANUNCIO SETA.pdf 22/7/ :11:11 The ABLA National Training and Qualification Programme is strong than ever. We are developing a concept of quality for the car rental segment. ASSOCIAÇÃO BRASILEIRA DAS LOCADORAS DE AUTOMÓVEIS Be part of our campaign and training programmes. Send us your suggestions and co-operate with our researches to improve our sector. FATTO STAMPA ABLA Annual report 2010 Project, creation and execution Fatto Comunicação 360º General co-ordination Decio Cudmane/ Nilvando Filgueira/ Weber de O. Mesquita Director of contents Rogério Nottoli (Journalist in charge - MTB: 31056) - fattostampa.com.br Art editor Renato Prado Art assistants Erica Igue and George Gargiulo Editors Roberto Ferreira and Juliana Nottoli Photos George Gargiulo e Shutterstock Trainees Gabrielle Victoriano e Mariana Fernandes. Printing and design HR Gráfica e Editora THE RENT A CAR INDUSTRY IN BRAZIL abla.com.br Log on our Blog of PQA abla.com.br/blog National Training and Qualification Programme This annual report had its greenhouse emission compensated by rainforests. Sensacional! The Brazilian Association of Car Rental Rua Estela, Bloco A - 5º Andar Cep: São Paulo/SP Telephones: Fax: WebSite: abla.com.br SAUS Quadra 01 Conjunto J, 6º Andar, sala 602 Edifício CNT Cep: Brasília/DF - Telephone: Fax: The ABLA annual report has no responsibility upon opinions expressed in all articles published. The reproduction of the articles published is permitted as long as their original source is properly informed.

12 Financial results of the vehicle rental sector 12 The national motor industry played a significant role in the market which has accelerated the national economy in The final financial figures have exceeded our expectations. ABLA has also played a large scale contribution and also it increased the number of vehicle sales. The total revenue of the sector was around R$ 4.37 billion. The vehicle rental sector practically purchases from all national manufacturers and even from accredited importers. These figures show the importance that these entrepreneurs have to this sector. The vehicle rental units are still the most valuable clients to the national car manufacturers. ABLA ANNUAL REPORT

13 STATISTICS Efficiency of the sector (R$ in billions) , , , , , , , , ,40 Sales participation Automotive sector (Percentage) , , , , , Composition of the fleet per manufacturers * Volkswagen Fiat GM Ford Renault Toyota Outros * Source: Manufacturer (Percentage) ,1 30,2 27, , ,3 26,4 30, , ,6 29,3 30, ,8 5, ,7 30,7 30, ,9 5, ,1 30,91 28,7 29,48 32,8 29, ,83 2,7 1,16 4,7 7, ,52 27,32 23,74 3,92 3,54 1,03 10,93

14 New fleet Economy cars 14 the market demands - the sector responds to it. The average age of all vehicles of the national vehicle fleet from all rental business is around 16.5 months old, more specifically for large fleet owners. For the rent a car sector the average is 12 months old, taking into consideration that the consumer is aware of the vast range of options and offers in relation to vehicle rental sector. The number of the existing car rental companies in the market has grown in relation to 2008, when there was a slight decrease in relation to This shows that the entrepreneurs of this business are expecting a real growth and profits that the vehicle rental business offers nevertheless with great caution, given the nature of this business which is not suitable for high risk takers gamblers neither amateurs. ABLA ANNUAL REPORT

15 STATISTICS Existing car rental branches in the market (quantity) Fleet of the sector (number of cars) , Average age of the fleet (months)

16 Good business financial figures 16 The car rental segment is an excellent business for the Brazilian economy. In 2009, R$ 1,433 billion were automatically collected by the Internal Revenue Service. It is a real high taxation rate for a segment that generates 240 thousand direct and indirect jobs. Car manufacturers, car dealers, motor shops, petrol stations, indeed an important segment linked directly to the vehicle rental sector. The main scope of the business is still the subcontracting of the car fleet, nonetheless with the projection of tourism, leisure segments and more business, this segment tend to grow over the next years. ABLA ANNUAL REPORT

17 STATISTICS Business profile (percentage) Fleet Outsourcing Tourism (leisure) Tourism (businesses) Contribution to taxes (in R$ billions) , , , , , , , Generation of jobs (direct and indirect)

18 More than just an economy car Composition of the Fleet by Model (percentage) Economy Medium Luxury Utility/ Vans ,7 12,5 7,2 10, ,4 12,9 5,9 10, ,1 12,6 6,1 10, ,8 12,9 5,9 10, , , , , , , ,7 Number of customers (in millions) ABLA ANNUAL REPORT

19 STATISTICS Profile of the car rental branches Area of Action Service: 41% Industry: 30% Trading: 11% Professionals: 7% Others: 11% Gender Male: 80% Female: 20% Average age Between 21 and 24 years old: 4% Between 25 and 45 years old: 85% 45 years old and over: 11% 19 Marital status Education Married: 65% Higher education: 89% Single/Divorced: 35% Secondary education: 11%

20 It was a good year 20 This was the evaluation of the Brazilian motor industry for 2009, despite of a slight decrease in the production of cars in relation to 2008 as a result of the global recession and the Brazilian economic situation million vehicles were produced and this represented a slight fall of 1% in relation to 2008, the best year of the motor industry over the past 10 years. The reduction of the IPI (Brazilian Federal Tax) for vehicles, which expired in 31. March helped the commercialization of vehicles stimulating the Brazilian people to buy. The dream of a new car has turned into reality and the level of employment in the motor industry grew significantly. There was a huge boost in the importation sector. With the stability of the American dollar, even knowing that it was one of the most dramatic fall during the entire year, 500 thousand imported vehicles were officially registered in Brazil. On the other hand exportation was hindered due to the weak American dollar. In Brazil last year the total number of sales of vehicles stayed around million, a growth of 28.2% in relation to The 1.0 litre car models were highly demanded in 2009, vehicles were sold: 51% of the internal sales of national cars. Nonetheless flex motorization vehicles represented 84% of the internal sales, showing a growth of 3% in relation to The year has started with full power. In the first two months of 2010, vehicles were manufactured, showing a growth of 13% in relation to the same period in The numbers of exportation grew 50%, with vehicles sold to the external market comparing to the same period in 2009 when 49.7 thousand vehicle were sold. The number of registered cars was very significant: in 2010, in ABLA ANNUAL REPORT

21 ANFAVEA (Brazilian Automotive Industry Association) Annual production figures Registration of imported and national vehicles figures ,79 1,82 2,20 2,52 2,61 2,98 3,22 3,18 Year Imported 0,088 0,142 0,267 0,375 0,476 National 1,626 1,785 2,194 2,445 2,664 Total 1,714 1,927 2,462 2,820 3,141 In millions In millions Sales of flex models Year Units Sold 48 thousand 328 thousand 812 thousand 1,430 million 2,003 millions 3,329 millions 2,54 millions Market Share (percentage) 4% 22% 50% 78% 86% 87% 84% 21 Internal sales of national vehicles Year In millions Grand Total 1,3 1,3 1,5 1,6 1,7 2,2 2,4 2,7 Year Internal sales of 1.0 liter vehicles (Imported and National) 1.0 liter vehicle cm 3 participation in % 66,7 63,2 57,3 56,2 56,2 54,0 50,6 37,8

22 Quick repair at low cost 22 T he automotive market can now use the CAR Group (Automotive CESVI Rating) to obtain technical information for both consumers and insurers about the estimated cost of the quick repair services of the vehicles sold in Brazil. This ranking was developed by the Research & Development Department that points out to each category of vehicle models which are better able to provide a low cost service and quick repair service for the motor shop. ABLA ANNUAL REPORT

23 CESVI (Automobile Studies Center) Tips for brand new and used cars The benefits of the vehicle classification With this information, consumers can compare, at the time of purchase, any kind of vehicles they are interested. The trend shows that models with better ranking within the ranking patterns can also secure more advantage, since the cost of repair is used as a basis for calculating the total amount charged by the insurance companies. Data from the CAR Group can also be very useful during the choice of used cars, so the cost of any repairs will not be a great loss to the consumer s pocket, since the majority of cars older than five years of use do not have insurance. How to get to the indexes? The name of this ranking comes from the fact that the vehicles are classified into groups. Each group represents a range of values in relation to their weighted average cost of repair. On a scale from 10 to 60, the lower is the number of the group classification of the vehicle the better is the cost of the repair services. To get to the indexes from the CAR Group, the vehicle passes through a technical analysis. The CESVI receives the vehicle before its release, conducts crash tests of the model on the front and rear areas and it also makes all the necessary repairs and an analysis of each specific part involved. In this work are identified part-numbers, the values and times of replacement of repair parts. They also provide budget of the costs of materials and supplies for painting. The study ends with general analysis of the damage, conclusions about the repairs, replacements made and suggestions for modification to the car manufacturers. The CAR Group represents an evolution which provides real information that builds up gradually a solid relationship among car manufacturers, car dealers and insurance companies. It also provides greater transparency to the consumer. The consequences are beneficial to all involved. Insurance companies can set up premium rates the excess or deductible amounts more accurate, since they will be based on technical information. The car manufacturers and car dealers have the advantage of having all innovations in terms of vehicle repair costs. The consumers can now buy vehicles based on the repair costs. Parts that require replacement more often 1 - Front bumper 2 - Hood or bonnet 3 - Optical assembly front left 4 - Optical assembly front right 5 - Rear bumper 6 - Front grill 7 - Front logo 8 - Rear right emblem 9 - Front reinforcement crossmember 10 - Front panel assembly 11 - Front left fender 12 - Front right fender 13 - Radiator 14 - Front left bumper stand 15 - Front right bumper stand 16 - Front impact absorber 17 - Rear left emblem 18 - Radiator deflectors 19 - Grill fender 20 - Front left mud flap 21 - Hood latch or bonnet 22 - Rear logo 23 - Front right mud flap 24 - Rear left light 25 - Front bumper molding 26 - Rear right light 27 - Windshield ornament 28 - Rear panel 29 - Front left door molding 30 - Windshield 31 - Trunk or boot door 32 - Front left door 33 - Front right door molding 34 - Front right door 35 - Condenser (air conditioner) 23

24 Level of safety 24 The classification of the vehicles in relation to safety is based on a study which mainly focuses on passengers and the vehicle as well, called Level of Safety. By using this tool the consumer can compare which vehicle offers the highest level of safety before buying a brand new car. ABLA ANNUAL REPORT

25 CESVI (Automobile Studies Center) Methodology Some conclusions of the study According to the weighting among the components related to active safety, passive safety and patrimonial safety in each model, the rankings are divided into categories of vehicles. The classification of vehicles in this ranking varies from 0.5 to 5 stars (5 being the highest score). High scores indicate better availability of components of safety. The score of each component takes into account the following weights: Serial production component: 100% of punctuation. Optional: 50% of the points. Vehicles rated with 3.5 stars, mainly provide key components for security, such as AIR BAG and ABS. 69% of vehicles which have been analysed did not exceed 3 stars. None of the vehicles categories COMPACT PICK UP, MULTIVAN and COMPACT SW exceeded the rating of 2 stars. In the category COMPACT HATCH, which includes the majority of vehicles sold in Brazil, the highest score was 3 stars. In the categories COUPE and ROADSTER, which leads the imported vehicles, the lowest score starts from 4.5 stars. 25

26 CESVI (Automobile Studies Center) Level of visibility Having in mind, the question of accidents caused by lack of visibility of the driver, on the rear part or blind spots of the car, CESVI Brazil has concluded a study that classifies vehicles according to the level of visibility provided to the driver. We measured the level of visibility of the top sales domestic vehicles, which were divided by categories (hatchback, sedan, pick up, minivan, utility and SW). 26 Evaluation methods Ranking By defining the specifications and parameters, we can say that the level of visibility provided in the vehicles is assisted by external and internal rev mirrors. The items that determine the visibility are the windows, mirrors, rev mirrors, body and blind spots. Therefore, we took into account the analysis of three types of visibility in the vehicles: Rear view (provided by the internal rev mirror); Lateral view (provided by the side mirrors); Front view (provided by the windshield and the lateral windows). The results took into account the measurement and analysis of areas which obstruct or make, the visibility of the driver more difficult. The calculation of the total level of visibility of the vehicle, was performed by an arithmetic average of the results of three types of visibility: rear, lateral and front view. The classification is based on a range of 0.5 to 5 stars, and may also show grades with 0.5 star (two and a half stars, for example). The higher the score, the better the visibility of the vehicle. On the official website of Brazil CESVI, it is possible to find a comparison of models of vehicles with the information from all those levels developed by the Centre s research department. To check, log on to indices/ comparative.aspx ABLA ANNUAL REPORT

27 29

28 M 10 Tips from CESVI to save your car from flooding any drivers have already faced situations of flooding on roads that resulted in damage to their vehicles, and even life-threatening conditions. Therefore, BRAZIL CESVI (Center of Experimentation and Road Safety) is describing below, ten recommendations for the driver to maintain vehicle in flooded areas If the engine dies during the trip, never try to re-start the engine, keep it off and remove the vehicle to a garage. Facing the possibility of admission of water, this practice reduces the risk of damage to the engine by a hydraulic shim. Watch the height of water level in the flooded area as most of the car manufacturers establish a maximum height of the water level cannot exceed the centre of the wheel. It is advisable that during the flooding, the vehicle should be driven at low speed, keeping the rotation of the engine around 2,500 rpm, which reduces the variation in the level of water splashing inside of the engine and the risk of damaging electronic parts. It also improves driving ability and reduces the level of slippage. 4 5 For vehicles equipped with automatic transmissions, gear shift should be done manually by selecting the 1 position. Thus, the vehicle can move at low speed and at higher rotation of the engine. Another possibility is to manually switch to change gears between N position and 1 position in order to maintain low vehicle speed during the situation, without affecting the rotation of the engine, which should be around 2,500 rpm. Some vehicles offer an optional automatic adjustment of traction, known as Winter or SNOW. Though this function is to provide greater safety during areas of low grip, such as snow or mud, preventing the vehicle to skid, thanks to the differential lock, it should also be used during floods as it benefits the control of vehicle speed and the rotation of the engine. ABLA ANNUAL REPORT

29 CESVI (Automobile Studies Center) 6 7 Stay calm while driving on flooded areas. Symptoms such as an increase on effort to steer (power steering), variation in the brightness of the dashboard lights, audible alerts, fluctuation of pointers, electronic injection alert light, battery and ABS (if available), an increase on the effort to apply the brakes and stop functioning traction 4 X 4 (diesel vehicles), probably because this whole situation is caused by loss of adhesion between the belt and its auxiliary pulley power steering pump, alternator and vacuum pump (diesel vehicle), and in most cases, a sporadic fact that does not prevent the passenger driving ability. Only reinforces the caution and keep the lowest number possible of connected devices. It is recommended to turn off the air conditioner, thus reducing the risk of hydraulic shim. This practice prevents some components from splashing water in the air collector of the engine. Lowered and turbocharged vehicles, most often, are more likely to suffer hydraulic shim, so it is advisable to maintain the originality of the car manufacturer. If the vehicle is under these conditions, please pay attention to step up of the suggested procedures For more serious cases of flooding, it is recommended to make a preventive check-up, correcting, for example, possible alterations of the electronic injection system, often simple and elusive at this stage, as bad contacts, but which subsequently can generate major disruptions. There may be, among others, the contamination of the canister, transmission oil, rear and/or front axle, in the case of vehicles with rearwheel drive or 4X4, which determines the reduction of the durability of the components, and the increase on the risk of failures in the clutch, suspension and brakes. To tackle the effects of this possibility, it is recommended to go promptly to a motor shop and ask for the assessment of such items. If there is consecutive driving on flooded areas, it is recommended to clean the ventilation system, as it will be subject to contamination by fungi, bacteria and micro-organisms, requiring cleaning the whole system for safe use. 29

30 Real achievement The ABLA is pleased to announce another great achievement for the sector of car rental. It was published on March 23rd in Diario Oficial da Uniao, Resolution 345 of Contran full text of which we reproduce: The foreigner who wants or needs to drive in Brazil no longer is required to submit the sworn translation of the original portfolio s license. Simply present the original driver s license within the period of validity, and identification document, which can be a passport. The purpose of the requirement for sworn translation of the driving qualification for foreigners was a great achievement for the car rental segment. With this measure, was given the green light to foreign tourists to rent and drive a car in Brazil. That means big business opportunities for all, on the eve of World Cup 2014 and also the 2016 Olympic Games. The ABLA has closely followed the process that culminated at the end of the requirement, always encouraging the commitment of the authorities to resolve the issue. It was a great achievement for everyone! Certainly, the measure will positively influence the business of our industry. In the past many businesses were not concluded more specifically in the leisure segment due to the previous requirements. 30 The sector is pleased with the new decisions Car sharing Two important legal achievements for the ABLA at the end of This first decision was made by the Superior Court of Justice (STJ): All traffic violations reported after 30 days of the infraction will not be paid by the car rental branch owner or by the driver of the vehicle ; This second decisions refers to the illegality of the warden traffic officers to exercise the power of the police. The action of the lawyer Adriano Augusto Pereira de Castro, legal advisor to the ABLA, was of great importance in both cases. It was already deployed in over 400 cities worldwide. The car sharing service is coming to several cities in Brazil. The number of users increases every month. In Sao Paulo, where the service began in the end of last year, users pay rates starting at R$ 22 per hour of use. The target audience are people who have to move quickly throughout the city, but who do not have a car. ABLA ANNUAL REPORT

31 ABLA ACTIONS 2009 Regulatory legislation 5.525/09 Act Radio The regulatory legislation 5.525/09 Act, elaborated by congressman Mr. Beto Albuquerque (PSB- RS), is still in transit at the General Congress of Brazil, awaiting for approval. It aims to obtain statistical data about traffic accidents. This decision will result in having at least 30% of the total fleet of vehicles inspected. The National Qualification and Training Programme has developed several actions, being one of them the Radio ABLA, which can be accessed by logging on: www. abla.com.br, which is the direct link to the Radio Abla. Suggestions, complaints, ideas and other requests are welcome. 31

32 ABLA ACTIONS 2009 The right decision 2010 could not have started better for the segment. The decision of Judge Adriane Aparecida Bessa, 1st Vara do Juizado Civil e Criminal da Comarca de Pouso Alegre MG - Brazil, enforces the inapplicability of the Act 492 (approved in 1969 as a result of three consecutive decisions in, 1966, 1967 and 1968 of the Federal Supreme Court) which states: the car rental companies are responsible for any damage caused by their clients. Arbitrarily, Act 492 states that the rental car company and the client are accountable to others (third parties) as a result of damage caused by the client. This position is not appropriated once the car rental companies and their clients have no relationship whatsoever with third parties. The liability of the car rental companies before their clients is straightforward, according to the Brazilian Civil Liability Rules. 32 Fewer accidents T he programme, No Accident (CESVI - Brazil initiative along with other supporting parties, including the ABLA) has the main objective of drawing the attention of our society and authorities to the need of deploying a National Plan for Road Safety in Brazil, based on real statistics and data (which may be seen in this annual report pages 24-31) and coordinated actions across the country. The ABLA support all initiatives aimed at improving the quality of traffic in large urban centres and can help reduce the risk of traffic accidents, which is the major cause of death. ABLA ANNUAL REPORT

Multicriteria Impact Assessment of the certified reference material for ethanol in water

Multicriteria Impact Assessment of the certified reference material for ethanol in water Multicriteria Impact Assessment of the certified reference material for ethanol in water André Rauen Leonardo Ribeiro Rodnei Fagundes Dias Taiana Fortunato Araujo Taynah Lopes de Souza Inmetro / Brasil

Leia mais

Workshop 2 Changes in Automotive Industry: New Markets Different Technologies?

Workshop 2 Changes in Automotive Industry: New Markets Different Technologies? Organization: Cooperation: Workshop 2 Changes in Automotive Industry: New Markets Different Technologies? Volkswagen do Brasil Cologne, August 25 th, 2008 Volkswagen do Brasil Present in Brazil since 1953

Leia mais

Sustainability issues in the Brazilian automotive industry: electric cars and end-of-life vehicles

Sustainability issues in the Brazilian automotive industry: electric cars and end-of-life vehicles Sustainability issues in the Brazilian automotive industry: electric cars and end-of-life vehicles Adcley Souza (adcley.souza@hotmail.com) Sustainability issues in the Brazilian automotive industry: electric

Leia mais

Salud Brasil SECRETARIA DE VIGILÂNCIA EM SAÚDE

Salud Brasil SECRETARIA DE VIGILÂNCIA EM SAÚDE Salud Brasil SECRETARIA DE VIGILÂNCIA EM SAÚDE IV EXPOEPI International Perspectives on Air Quality: Risk Management Principles for Oficina de Trabalho: Os Desafios e Perspectivas da Vigilância Ambiental

Leia mais

Erasmus Student Work Placement

Erasmus Student Work Placement Erasmus Student Work Placement EMPLOYER INFORMATION Name of organisation Address Post code Country SPORT LISBOA E BENFICA AV. GENERAL NORTON DE MATOS, 1500-313 LISBOA PORTUGAL Telephone 21 721 95 09 Fax

Leia mais

2. HUMAN RESOURCES 2. RECURSOS HUMANOS 1 RECRUTAMENTO E SELECÇÃO 1 RECRUITMENT AND SELECTION 2 QUALIFICAÇÃO DOS TRABALHADORES

2. HUMAN RESOURCES 2. RECURSOS HUMANOS 1 RECRUTAMENTO E SELECÇÃO 1 RECRUITMENT AND SELECTION 2 QUALIFICAÇÃO DOS TRABALHADORES RECURSOS HUMANOS HUMAN RESOURCES . RECURSOS HUMANOS RECRUTAMENTO E SELECÇÃO. HUMAN RESOURCES RECRUITMENT AND SELECTION O recrutamento e a situação contratual, no ano em análise, e face ao anterior, caracterizaram-se

Leia mais

ESTRUTURA DE CAPITAL: UMA ANÁLISE EM EMPRESAS SEGURADORAS

ESTRUTURA DE CAPITAL: UMA ANÁLISE EM EMPRESAS SEGURADORAS ESTRUTURA DE CAPITAL: UMA ANÁLISE EM EMPRESAS SEGURADORAS THE CAPITAL STRUCTURE: AN ANALYSE ON INSURANCE COMPANIES FREDERIKE MONIKA BUDINER METTE MARCO ANTÔNIO DOS SANTOS MARTINS PAULA FERNANDA BUTZEN

Leia mais

Inglês. Guião. Teste Intermédio de Inglês. Parte IV Interação oral em pares. Teste Intermédio

Inglês. Guião. Teste Intermédio de Inglês. Parte IV Interação oral em pares. Teste Intermédio Teste Intermédio de Inglês Parte IV Interação oral em pares Teste Intermédio Inglês Guião Duração do Teste: 10 a 15 minutos De 25.02.2013 a 10.04.2013 9.º Ano de Escolaridade D TI de Inglês Página 1/ 7

Leia mais

PROGRAM FOR 3 DAYS in Faial and S. Jorge Islands, Azores

PROGRAM FOR 3 DAYS in Faial and S. Jorge Islands, Azores PROGRAM FOR 3 DAYS in Faial and S. Jorge Islands, Azores THIS PROGRAM AIMS TO TOAST OUR CUSTOMERS WITH THE OPPORTUNITY TO DISCOVER AND EXPLORE THE FAIAL AND S. JORGE ISLANDS. WE HAVE A WIDE RANGE OF CULTURAL

Leia mais

HOW DO YOU BECOME A LAWYER IN BRAZIL?

HOW DO YOU BECOME A LAWYER IN BRAZIL? HOW DO YOU BECOME A LAWYER IN BRAZIL? Doing Business in Brazil: Pathways to Success, Innovation and Access under the Legal Framework Keynote Speaker: Mr. José Ricardo de Bastos Martins Partner of Peixoto

Leia mais

GUIÃO Domínio de Referência: CIDADANIA E MULTICULTURALISMO

GUIÃO Domínio de Referência: CIDADANIA E MULTICULTURALISMO PROJECTO PROVAS EXPERIMENTAIS DE EXPRESSÃO ORAL DE LÍNGUA ESTRANGEIRA - 2005-2006 Ensino Secundário - Inglês, 12º ano - Nível de Continuação 1 1º Momento GUIÃO Domínio de Referência: CIDADANIA E MULTICULTURALISMO

Leia mais

REAL ESTATE MARKET IN BRAZIL

REAL ESTATE MARKET IN BRAZIL REAL ESTATE MARKET IN BRAZIL JOÃO CRESTANA President of Secovi SP and CBIC National Commission of Construction Industry SIZE OF BRAZIL Population distribution by gender, according to age group BRAZIL 2010

Leia mais

OFFICE. Office Background

OFFICE. Office Background OFFICE Office Background Since it was founded in 2001, steady growth has been registered by the office in the Brazilian market of corporate law, a field in which our services are exemplary. The consolidation

Leia mais

Searching for Employees Precisa-se de Empregados

Searching for Employees Precisa-se de Empregados ALIENS BAR 1 Searching for Employees Precisa-se de Empregados We need someone who can prepare drinks and cocktails for Aliens travelling from all the places in our Gallaxy. Necessitamos de alguém que possa

Leia mais

The Company. A Empresa. facilities for our clients enjoy.

The Company. A Empresa. facilities for our clients enjoy. A Empresa Nós da Safe Line temos como objetivo fornecer soluções em transporte executivo para empresas e pessoas físicas, com a melhor qualidade em todos os aspectos deste tipo de serviço, promovendo conforto,

Leia mais

GUIÃO A. Ano: 9º Domínio de Referência: O Mundo do Trabalho. 1º Momento. Intervenientes e Tempos. Descrição das actividades

GUIÃO A. Ano: 9º Domínio de Referência: O Mundo do Trabalho. 1º Momento. Intervenientes e Tempos. Descrição das actividades Ano: 9º Domínio de Referência: O Mundo do Trabalho GUIÃO A 1º Momento Intervenientes e Tempos Descrição das actividades Good morning / afternoon / evening, A and B. For about three minutes, I would like

Leia mais

Preposições em Inglês: www.napontadalingua.hd1.com.br

Preposições em Inglês: www.napontadalingua.hd1.com.br Preposições na língua inglesa geralmente vem antes de substantivos (algumas vezes também na frente de verbos no gerúndio). Algumas vezes é algo difícil de se entender para os alunos de Inglês pois a tradução

Leia mais

Public Transport in Numbers

Public Transport in Numbers Nino Aquino ninoaquino@sinergiaestudos.com.br Sinergia Estudos e Projetos Ltda www.sinergiaestudos.com.br September 2009 Demand in bus systems Urban Bus Systems Main State Capitals* Passengers per month

Leia mais

Global Logistics Solutions Soluções Logísticas Globais

Global Logistics Solutions Soluções Logísticas Globais BEM VINDO AO MUNDO RANGEL WELCOME TO RANGEL WORLD Atividade Aduaneira Customs Broker Transporte Marítimo Sea Freight ESPANHA SPAIN Transporte Aéreo Air Freight Expresso Internacional FedEx International

Leia mais

Easy Linux! FUNAMBOL FOR IPBRICK MANUAL. IPortalMais: a «brainware» company www.iportalmais.pt. Manual

Easy Linux! FUNAMBOL FOR IPBRICK MANUAL. IPortalMais: a «brainware» company www.iportalmais.pt. Manual IPortalMais: a «brainware» company FUNAMBOL FOR IPBRICK MANUAL Easy Linux! Title: Subject: Client: Reference: Funambol Client for Mozilla Thunderbird Doc.: Jose Lopes Author: N/Ref.: Date: 2009-04-17 Rev.:

Leia mais

Gerenciando a Cadeia de Suprimentos (Managing the Supply Chain) A Experiência Cargill ( Cargill s Experience)

Gerenciando a Cadeia de Suprimentos (Managing the Supply Chain) A Experiência Cargill ( Cargill s Experience) Gerenciando a Cadeia de Suprimentos (Managing the Supply Chain) A Experiência Cargill ( Cargill s Experience) 1 Jose de Ribamar, Ger Qualidade e Food Safety Cargill Amidos e Adoçantes América do Sul jose_ribamar@cargill.com

Leia mais

Global Logistics Solutions Soluções Logísticas Globais

Global Logistics Solutions Soluções Logísticas Globais Global Logistics Solutions Soluções Logísticas Globais BEM VINDO AO MUNDO RANGEL WELCOME TO RANGEL WORLD Toda uma organização ao seu serviço! Constituídos em 1980 por Eduardo Rangel, rapidamente marcámos

Leia mais

Faro. Enriching our city brand

Faro. Enriching our city brand Faro Enriching our city brand 1 2 3 establish a strategy to value our identity1 st Step evaluation supported by studies and similar work / statistical and qualitative analysis / tourists, visitors and

Leia mais

Guião M. Descrição das actividades

Guião M. Descrição das actividades Proposta de Guião para uma Prova Grupo: Inovação Disciplina: Inglês, Nível de Continuação, 11.º ano Domínio de Referência: O Mundo do trabalho Duração da prova: 15 a 20 minutos 1.º MOMENTO Guião M Intervenientes

Leia mais

Enhancing opportunities

Enhancing opportunities www.pwc.com/pt Enhancing opportunities Tourism, Hospitality and Leisure in Portugal and Cape Verde 2 PwC Qualquer que seja o seu posicionamento e objectivos no sector do Turismo e Lazer, estamos habilitados

Leia mais

WWW.ADINOEL.COM Adinoél Sebastião /// Inglês Tradução Livre 14/2014

WWW.ADINOEL.COM Adinoél Sebastião /// Inglês Tradução Livre 14/2014 TEXTO Brazil Leads Decline Among World's Biggest Companies THE losses OF São Paulo's stock market AND THE decline OF Brazil's real made Brazilian companies THE biggest losers among THE world's major companies,

Leia mais

Educação Vocacional e Técnica nos Estados Unidos. Érica Amorim Simon Schwartzman IETS

Educação Vocacional e Técnica nos Estados Unidos. Érica Amorim Simon Schwartzman IETS Educação Vocacional e Técnica nos Estados Unidos Érica Amorim Simon Schwartzman IETS Os principais modelos Modelo europeu tradicional: diferenciação no secundário entre vertentes acadêmicas e técnico-profissionais

Leia mais

Banca examinadora: Professor Paulo N. Figueiredo, Professora Fátima Bayma de Oliveira e Professor Joaquim Rubens Fontes Filho

Banca examinadora: Professor Paulo N. Figueiredo, Professora Fátima Bayma de Oliveira e Professor Joaquim Rubens Fontes Filho Título: Direção e Taxa (Velocidade) de Acumulação de Capacidades Tecnológicas: Evidências de uma Pequena Amostra de Empresas de Software no Rio de Janeiro, 2004 Autor(a): Eduardo Coelho da Paz Miranda

Leia mais

ACFES MAIORES DE 23 ANOS INGLÊS. Prova-modelo. Instruções. Verifique se o exemplar da prova está completo, isto é, se termina com a palavra FIM.

ACFES MAIORES DE 23 ANOS INGLÊS. Prova-modelo. Instruções. Verifique se o exemplar da prova está completo, isto é, se termina com a palavra FIM. ACFES MAIORES DE 23 ANOS INGLÊS Prova-modelo Instruções Verifique se o exemplar da prova está completo, isto é, se termina com a palavra FIM. A prova é avaliada em 20 valores (200 pontos). A prova é composta

Leia mais

Welcome to Lesson A of Story Time for Portuguese

Welcome to Lesson A of Story Time for Portuguese Portuguese Lesson A Welcome to Lesson A of Story Time for Portuguese Story Time is a program designed for students who have already taken high school or college courses or students who have completed other

Leia mais

BR-EMS MORTALITY AND SUVIVORSHIP LIFE TABLES BRAZILIAN LIFE INSURANCE AND PENSIONS MARKET

BR-EMS MORTALITY AND SUVIVORSHIP LIFE TABLES BRAZILIAN LIFE INSURANCE AND PENSIONS MARKET BR-EMS MORTALITY AND SUVIVORSHIP LIFE TABLES BRAZILIAN LIFE INSURANCE AND PENSIONS MARKET 2015 1 e-mail:mario@labma.ufrj.br Tables BR-EMS, mortality experience of the Brazilian Insurance Market, were constructed,

Leia mais

CONSULTORIA E ACOMPANHAMENTO PATRIMÓNIO HISTÓRICO E CONTEMPORÂNEO

CONSULTORIA E ACOMPANHAMENTO PATRIMÓNIO HISTÓRICO E CONTEMPORÂNEO CONSULTORIA E ACOMPANHAMENTO PATRIMÓNIO HISTÓRICO E CONTEMPORÂNEO O QUE OFERECEMOS! COMO FUNCIONA! CONTACTOS CONSULTORIA E ACOMPANHAMENTO PATRIMÓNIO HISTÓRICO E CONTEMPORÂNEO ÍNDICE CONTACTOS O QUE OFERECEMOS!

Leia mais

Guião A. Descrição das actividades

Guião A. Descrição das actividades Proposta de Guião para uma Prova Grupo: Ponto de Encontro Disciplina: Inglês, Nível de Continuação, 11.º ano Domínio de Referência: Um Mundo de Muitas Culturas Duração da prova: 15 a 20 minutos 1.º MOMENTO

Leia mais

ESCOLA SUPERIOR DE ENFERMAGEM DE COIMBRA Coimbra, May 2013. Carlos Souza & Cristina Silva

ESCOLA SUPERIOR DE ENFERMAGEM DE COIMBRA Coimbra, May 2013. Carlos Souza & Cristina Silva ESCOLA SUPERIOR DE ENFERMAGEM DE COIMBRA Coimbra, May 2013 Carlos Souza & Cristina Silva Population: 10,6 million. According to INE (National Institute of Statistics) it is estimated that more than 2 million

Leia mais

Bárbara Rodrigues da Silva 3ALEN, 2015

Bárbara Rodrigues da Silva 3ALEN, 2015 Pets reality There are about 30 millions abandoned pets only in Brazil. Among these amount, about 10 millions are cats and the other 20 are dogs, according to WHO (World Health Organization). In large

Leia mais

A tangibilidade de um serviço de manutenção de elevadores

A tangibilidade de um serviço de manutenção de elevadores A tangibilidade de um serviço de manutenção de elevadores Tese de Mestrado em Gestão Integrada de Qualidade, Ambiente e Segurança Carlos Fernando Lopes Gomes INSTITUTO SUPERIOR DE EDUCAÇÃO E CIÊNCIAS Fevereiro

Leia mais

Prova Oral de Inglês Duração da Prova: 20 a 25 minutos 2013/2014. 1.º Momento. 4 (A), are you a health-conscious person?

Prova Oral de Inglês Duração da Prova: 20 a 25 minutos 2013/2014. 1.º Momento. 4 (A), are you a health-conscious person? Prova Oral de Inglês Duração da Prova: 20 a 25 minutos 2013/2014 GUIÃO A Disciplina: Inglês, Nível de Continuação 11.º ano Domínio de Referência: O Mundo do Trabalho 1.º Momento Intervenientes e Tempos

Leia mais

Session 8 The Economy of Information and Information Strategy for e-business

Session 8 The Economy of Information and Information Strategy for e-business Session 8 The Economy of Information and Information Strategy for e-business Information economics Internet strategic positioning Price discrimination Versioning Price matching The future of B2C InformationManagement

Leia mais

Types of Investments: Equity (9 companies) Convertible Notes (10 companies)

Types of Investments: Equity (9 companies) Convertible Notes (10 companies) IMPACT INVESTING WE STARTED... A Venture Capital Fund Focused on Impact Investing Suport: Financial TA Criterias to select a company: Social Impact Profitabilty Scalability Investment Thesis (Ed, HC,

Leia mais

INFORMATION SECURITY IN ORGANIZATIONS

INFORMATION SECURITY IN ORGANIZATIONS INFORMATION SECURITY IN ORGANIZATIONS Ana Helena da Silva, MCI12017 Cristiana Coelho, MCI12013 2 SUMMARY 1. Introduction 2. The importance of IT in Organizations 3. Principles of Security 4. Information

Leia mais

75, 8.º DTO 1250-068 LISBOA

75, 8.º DTO 1250-068 LISBOA EAbrief: Medida de incentivo ao emprego mediante o reembolso da taxa social única EAbrief: Employment incentive measure through the unique social rate reimbursement Portaria n.º 229/2012, de 03 de Agosto

Leia mais

CENTRO UNIVERSITÁRIO METROPOLITANO DE SÃO PAULO CURSO ADMINISTRAÇÃO DE EMPRESAS

CENTRO UNIVERSITÁRIO METROPOLITANO DE SÃO PAULO CURSO ADMINISTRAÇÃO DE EMPRESAS CENTRO UNIVERSITÁRIO METROPOLITANO DE SÃO PAULO CURSO ADMINISTRAÇÃO DE EMPRESAS UMA VANTAGEM COMPETITIVA COM A TERCEIRIZAÇÃO DE SERVIÇOS AMANDA ZADRES DANIELA LILIANE ELIANE NUNES ELISANGELA MENDES Guarulhos

Leia mais

A solução para Gestão de RH com ênfase em Logística de Pessoas, Treinamento e Expatriados

A solução para Gestão de RH com ênfase em Logística de Pessoas, Treinamento e Expatriados A solução para Gestão de RH com ênfase em Logística de Pessoas, Treinamento e Expatriados The solution to HR management with an emphasis on Logistics People, Training and Expatriates folder_drake_2013_pg_individual.indd

Leia mais

BRIGHAM AND EHRHARDT PDF

BRIGHAM AND EHRHARDT PDF BRIGHAM AND EHRHARDT PDF ==> Download: BRIGHAM AND EHRHARDT PDF BRIGHAM AND EHRHARDT PDF - Are you searching for Brigham And Ehrhardt Books? Now, you will be happy that at this time Brigham And Ehrhardt

Leia mais

JOSE GABRIEL REGO. Resumo. Especializações. Experiência. Assistant Card Manager at Grupo Banco Popular jgrego@netcabo.pt

JOSE GABRIEL REGO. Resumo. Especializações. Experiência. Assistant Card Manager at Grupo Banco Popular jgrego@netcabo.pt JOSE GABRIEL REGO jgrego@netcabo.pt Resumo My main objective is to develop my career in order to deepen the experience I accumulated over the years based in the development of practical and theoretical

Leia mais

O grande desafio é aumentar os níveis de atividade física na população em ambientes comunitários ", mas, como fazê-lo?

O grande desafio é aumentar os níveis de atividade física na população em ambientes comunitários , mas, como fazê-lo? O grande desafio é aumentar os níveis de atividade física na população em ambientes comunitários ", mas, como fazê-lo? The challenger is Increase levels of physical activity in the population in community

Leia mais

Descrição das actividades

Descrição das actividades Proposta de Guião para uma Prova Grupo: Em Acção Disciplina: Inglês, Nível de Continuação, 11.º ano Domínio de Referência: O Mundo do Trabalho Duração da prova: 15 a 20 minutos Guião D 1.º MOMENTO Intervenientes

Leia mais

My English Language Passport

My English Language Passport My English Language Passport Personal information First name: Address: Surname: Date of birth: First language: Languages spoken: Email address: English learnt at school Type of school Primary school Number

Leia mais

Organização Sete de Setembro de Cultura e Ensino - LTDA Faculdade Sete de Setembro FASETE Bacharelado em Administração

Organização Sete de Setembro de Cultura e Ensino - LTDA Faculdade Sete de Setembro FASETE Bacharelado em Administração Organização Sete de Setembro de Cultura e Ensino - LTDA Faculdade Sete de Setembro FASETE Bacharelado em Administração VICTOR HUGO SANTANA ARAÚJO ANÁLISE DAS FORÇAS DE PORTER NUMA EMPRESA DO RAMO FARMACÊUTICO:

Leia mais

ANO I Abertura Opening Os primeiros movimentos do jogo Há um ano, três advogados vindos de renomados escritórios de advocacia, onde exerciam funções de destaque, se reuniram em torno de uma idéia:

Leia mais

Câmbio MONEY CHANGER. I d like to exchange some money. Gostaria de cambiar um pouco de dinheiro. Where can I find a money changer?

Câmbio MONEY CHANGER. I d like to exchange some money. Gostaria de cambiar um pouco de dinheiro. Where can I find a money changer? MONEY CHANGER Câmbio I d like to exchange some money. Where can I find a money changer? Gostaria de cambiar um pouco de dinheiro. Onde posso encontrar um câmbio? I d like to exchange (I would) Where can

Leia mais

UNIVERSIDADE CATÓLICA PORTUGUESA. A Reputação e a Responsabilidade Social na BP Portugal: A importância da Comunicação. Por. Ana Margarida Nisa Vintém

UNIVERSIDADE CATÓLICA PORTUGUESA. A Reputação e a Responsabilidade Social na BP Portugal: A importância da Comunicação. Por. Ana Margarida Nisa Vintém UNIVERSIDADE CATÓLICA PORTUGUESA A Reputação e a Responsabilidade Social na BP Portugal: A importância da Comunicação Relatório de estágio apresentado à Universidade Católica Portuguesa para obtenção do

Leia mais

Universidade do Minho. Escola de Engenharia. UC transversais Programas Doutorais 1º semestre 2012-13. 11 de outubro 2012

Universidade do Minho. Escola de Engenharia. UC transversais Programas Doutorais 1º semestre 2012-13. 11 de outubro 2012 Universidade do Minho Escola de Engenharia UC transversais Programas Doutorais 1º semestre 2012-13 11 de outubro 2012 1 2 2 courses offered in the first semestre: Métodos de Investigação em Engenharia

Leia mais

Teoria Económica Clássica e Neoclássica

Teoria Económica Clássica e Neoclássica Teoria Económica Clássica e Neoclássica Nuno Martins Universidade dos Açores Jornadas de Estatística Regional 29 de Novembro, Angra do Heroísmo, Portugal Definição de ciência económica Teoria clássica:

Leia mais

Perguntas & Respostas

Perguntas & Respostas Perguntas & Respostas 17 de Abril de 2008 Versão Portuguesa 1. O que é uma Certidão Permanente?...4 2. Como posso ter acesso a uma Certidão Permanente?...4 3. Onde posso pedir uma Certidão Permanente?...4

Leia mais

make a decision ANÁLISE EXEMPLO decide/choose

make a decision ANÁLISE EXEMPLO decide/choose make a decision decide/choose A expressão make a decision significa tomar uma decisão. O verbo make é utilizado aqui porque a decisão não existe ainda, ou seja, não é algo que será executado, mas sim algo

Leia mais

Otimização geral de processos (OEE) Fabian Prehn Campinas Setembro 2014

Otimização geral de processos (OEE) Fabian Prehn Campinas Setembro 2014 Otimização geral de processos (OEE) Fabian Prehn Campinas Setembro 2014 Agenda Agenda Futuro da produção farmacêutica Future of pharmaceutical production Compressão como principal ponto no processo de

Leia mais

Serviços: API REST. URL - Recurso

Serviços: API REST. URL - Recurso Serviços: API REST URL - Recurso URLs reflectem recursos Cada entidade principal deve corresponder a um recurso Cada recurso deve ter um único URL Os URLs referem em geral substantivos URLs podem reflectir

Leia mais

The Indigenous Population of Brazil 1991 Population Census

The Indigenous Population of Brazil 1991 Population Census The Indigenous Population of Brazil 1991 Population Census Authors: Nilza Oliveira Martins Pereira (principal author), Tereza Cristina Nascimento Araujo, Valéria Beiriz, Antonio Florido- IBGE The definition

Leia mais

User interface evaluation experiences: A brief comparison between usability and communicability testing

User interface evaluation experiences: A brief comparison between usability and communicability testing User interface evaluation experiences: A brief comparison between usability and communicability testing Kern, Bryan; B.S.; The State University of New York at Oswego kern@oswego.edu Tavares, Tatiana; PhD;

Leia mais

Companhia de Eletricidade do Estado da Bahia - COELBA Company Profile - Business Description, Strategies and SWOT Analysis

Companhia de Eletricidade do Estado da Bahia - COELBA Company Profile - Business Description, Strategies and SWOT Analysis Brochure More information from http://www.researchandmarkets.com/reports/2663026/ Companhia de Eletricidade do Estado da Bahia - COELBA Company Profile - Business Description, Strategies and SWOT Analysis

Leia mais

DATE July 04 th and 05 th, 2009. VENUE Ginásio Gilberto Cardoso Maracanãzinho Rua Professor Eurico Rabelo, S/Nr. Rio de Janeiro/RJ Brasil

DATE July 04 th and 05 th, 2009. VENUE Ginásio Gilberto Cardoso Maracanãzinho Rua Professor Eurico Rabelo, S/Nr. Rio de Janeiro/RJ Brasil DATE July 04 th and 05 th, 2009. VENUE Ginásio Gilberto Cardoso Rua Professor Eurico Rabelo, S/Nr Rio de Janeiro RJ Brazil ORGANIZER Confederação Brasileira de Judô Aeroporto Internacional do Rio de Janeiro

Leia mais

Participatory Map of Rio de Janeiro

Participatory Map of Rio de Janeiro Leandro Gomes Souza Geographer Luiz Roberto Arueira da Silva Director of City Information Pereira Passos Institute - City of Rio de Janeiro About us Pereira Passos Institute (IPP) is Rio de Janeiro municipal

Leia mais

Nós criamos. Você lidera.

Nós criamos. Você lidera. www.contact-2-lead.com Nós criamos. Você lidera. PROMOTE CONTACT 2 LEAD 1, Place de la Libération, 73000 Chambéry, France. 17/F i3 Building Asiatown, IT Park, Apas, Cebu City 6000, Philippines. HOW WE

Leia mais

Consultoria em Direito do Trabalho

Consultoria em Direito do Trabalho Consultoria em Direito do Trabalho A Consultoria em Direito do Trabalho desenvolvida pelo Escritório Vernalha Guimarães & Pereira Advogados compreende dois serviços distintos: consultoria preventiva (o

Leia mais

The Brazil United States Consumer Product Safety Conference Brazil United States Joint Press Statement June 10, 2011 Rio de Janeiro, Brazil Common Interests Ensuring a high level of consumer product safety

Leia mais

SCHOOLS LOOKING FOR STUDENTS FOR ERASMUS PLACEMENTS

SCHOOLS LOOKING FOR STUDENTS FOR ERASMUS PLACEMENTS SCHOOLS LOOKING FOR STUDENTS FOR ERASMUS PLACEMENTS 2015 /16 ESTÁGIOS ERASMUS EM ESCOLAS * ERASMUS PLACEMENTS IN SCHOOLS * [POR FAVOR, PREENCHA O FORMULÁRIO NA (NUMA DAS) LÍNGUA(S) DE TRABALHO DO ESTÁGIO:

Leia mais

Comportamento do Shopper no Varejo

Comportamento do Shopper no Varejo Seminário GVcev Comportamento do Shopper no Varejo Case Dafiti Malte Huffmann A Dafiti traz alegria na hora de comprar We deliver fashion & lifestyle products conveniently and accessibly at one click This

Leia mais

Easy Linux! FUNAMBOL FOR IPBRICK MANUAL. IPortalMais: a «brainmoziware» company www.iportalmais.pt. Manual Jose Lopes

Easy Linux! FUNAMBOL FOR IPBRICK MANUAL. IPortalMais: a «brainmoziware» company www.iportalmais.pt. Manual Jose Lopes IPortalMais: a «brainmoziware» company www.iportalmais.pt FUNAMBOL FOR IPBRICK MANUAL Easy Linux! Title: Subject: Client: Reference: Funambol Client for Microsoft Outlook Doc.: Author: N/Ref.: Date: 2009-04-17

Leia mais

Português 207 Portuguese for Business

Português 207 Portuguese for Business Português 207 Portuguese for Business Spring 2012: Porugal and the EU Instructor: Jared Hendrickson Office: 1149 Van Hise Office Hours: Monday and Thursday, 11:00 am-12:00 pm e-mail: jwhendrickso@wisc.edu

Leia mais

Relatório de Acção Action Report

Relatório de Acção Action Report Relatório de Acção Action Report CasA+ Building Codes 17 Novembro Expo Energia 09 16 de Dezembro de 2009 Data: 17 Novembro Título: Casas dos anos 70 e 90 revelam mais ineficiência energética Meio: Rádio

Leia mais

Neutron Reference Measurements to Petroleum Industry

Neutron Reference Measurements to Petroleum Industry LABORATÓRIO NACIONAL DE METROLOGIA DAS RADIAÇÕES IONIZANTES IRD- Instituto de Radioproteção e Dosimetria Neutron Reference Measurements to Petroleum Industry Karla C. de Souza Patrão, Evaldo S. da Fonseca,

Leia mais

WWW.ADINOEL.COM. Adinoél Sebastião /// Inglês Tradução Livre 61/2013. TEXTO In Ten Years of Bolsa Família, Federal Expenses with Assistance Triple

WWW.ADINOEL.COM. Adinoél Sebastião /// Inglês Tradução Livre 61/2013. TEXTO In Ten Years of Bolsa Família, Federal Expenses with Assistance Triple TEXTO In Ten Years of Bolsa Família, Federal Expenses with Assistance Triple In the ten years of the Bolsa Familia program, completed on Sunday, the biggest change in the federal government's budget was

Leia mais

Braskem Maxio. Resinas da linha Braskem Maxio Braskem Maxio Grades. Redução de Consumo Energético Lower Energy Consumption.

Braskem Maxio. Resinas da linha Braskem Maxio Braskem Maxio Grades. Redução de Consumo Energético Lower Energy Consumption. Maio / May 2015 Resinas da linha Grades Redução de Consumo Energético Lower Energy Consumption RP 141 RP 347 RP 340S RP 340R RP 149 H 105 Produtividade Higher Productivity H 202HC CP 191XP VA8010SUV Redução

Leia mais

O papel do MBA na carreira do executivo

O papel do MBA na carreira do executivo O papel do MBA na carreira do executivo Renata Fabrini 09.03.2010 CONFERÊNCIA ANAMBA E ENCONTRO REGIONAL LATINO AMERICANO DO EMBA COUNCIL 2010 sobre a Fesa maior empresa consultoria especializada com atuação

Leia mais

MT BOOKING SYSTEM BACKOFFICE. manual for management

MT BOOKING SYSTEM BACKOFFICE. manual for management MT BOOKING SYSTEM BACKOFFICE manual for management BACKOFFICE BACKOFFICE Últimas Reservas Latest Bookings 8 7 6 3 2 2 Configurações Configuration - pag. 3 Barcos Boats - pag.8 Pessoal Staff - pag.0 Agentes

Leia mais

ATUADORES e TRAVAS TECNOLOGIA EUROPÉIA DRIFT BRASIL CATÁLOGO DE PEÇAS REPOSIÇÃO AUTOMOTIVA 2014 / 2015

ATUADORES e TRAVAS TECNOLOGIA EUROPÉIA DRIFT BRASIL CATÁLOGO DE PEÇAS REPOSIÇÃO AUTOMOTIVA 2014 / 2015 ATUADORES e TRAVAS 2015 TECNOLOGIA EUROPÉIA DRIFT BRASIL Atuante no setor de mobilidade, orientando-se pela tecnologia, inovação e sustentabilidade, a Drift Brasil desenvolve soluções para o segmento automotivo

Leia mais

A. Situação / Situation

A. Situação / Situation A. Situação / Situation A Assembleia Mundial da Saúde (OMS) aprova em 1969 o Regulamento Sanitário Internacional, revisto pela quarta vez em 2005. Esta última versão entrou em vigor no plano internacional

Leia mais

RcPDV. 2015 Rica Informática

RcPDV. 2015 Rica Informática RcPDV Note: To change the product logo for your ow n print manual or PDF, click "Tools > Manual Designer" and modify the print manual template. Title page 1 Use this page to introduce the product by Rica

Leia mais

Project Management Activities

Project Management Activities Id Name Duração Início Término Predecessoras 1 Project Management Activities 36 dias Sex 05/10/12 Sex 23/11/12 2 Plan the Project 36 dias Sex 05/10/12 Sex 23/11/12 3 Define the work 15 dias Sex 05/10/12

Leia mais

Partner Program Check Point. Junior, A. C. Aguiar Security Product Manager junior.aguiar@westcon.com.br

Partner Program Check Point. Junior, A. C. Aguiar Security Product Manager junior.aguiar@westcon.com.br Partner Program Check Point Junior, A. C. Aguiar Security Product Manager junior.aguiar@westcon.com.br Agenda Partner Program O que é? Benefícios Requisitos Revisão de CCSP Mapeamentos de Oportunidades

Leia mais

DPI. Núcleo de Apoio ao Desenvolvimento de Projetos e Internacionalização Project Development And Internationalization Support Office

DPI. Núcleo de Apoio ao Desenvolvimento de Projetos e Internacionalização Project Development And Internationalization Support Office DPI Núcleo de Apoio ao Desenvolvimento de Projetos e Internacionalização Project Development And Internationalization Support Office Apresentação/Presentation Criado em 1 de março de 2011, o Núcleo de

Leia mais

Course Computer Science Academic year 2012/2013 Subject Social Aspects of Computers ECTS 5

Course Computer Science Academic year 2012/2013 Subject Social Aspects of Computers ECTS 5 Course Computer Science Academic year 2012/2013 Subject Social Aspects of Computers ECTS 5 Type of course Compulsory Year 2º Semester 2nd sem Student Workload: Professor(s) Natalia Gomes, Ascensão Maria

Leia mais

Digital Cartographic Generalization for Database of Cadastral Maps

Digital Cartographic Generalization for Database of Cadastral Maps Mariane Alves Dal Santo marianedalsanto@udesc.br Francisco Henrique de Oliveira chicoliver@yahoo.com.br Carlos Loch cloch@ecv.ufsc.br Laboratório de Geoprocessamento GeoLab Universidade do Estado de Santa

Leia mais

Engineering the future. Electronic Manufacturing Services

Engineering the future. Electronic Manufacturing Services Engineering the future Electronic Manufacturing Services 1 Company presentation Primetec is a technological based company, dedicated to the development and manufacture of complete electronic equipment,

Leia mais

Transport in Brazil Overview. Dr. Giselle Xavier Brookes Visiting Research Fellow UDESC - State University of Santa Catarina - Brasil

Transport in Brazil Overview. Dr. Giselle Xavier Brookes Visiting Research Fellow UDESC - State University of Santa Catarina - Brasil Transport in Brazil Overview Dr. Giselle Xavier Brookes Visiting Research Fellow UDESC - State University of Santa Catarina - Brasil Brazil in the World http://www.geographicguide.com/maps.htm Latin America

Leia mais

Enquadramento. Análise e prospeção das vendas em ecommerce (mundial) EUA - E-COMMERCE

Enquadramento. Análise e prospeção das vendas em ecommerce (mundial) EUA - E-COMMERCE E-COMMERCE nos EUA EUA - E-COMMERCE Enquadramento Análise e prospeção das vendas em ecommerce (mundial) http://www.statista.com/statistics/261245/b2c-e-commercesales-worldwide/ EUA - E-COMMERCE Enquadramento

Leia mais

Analysis, development and monitoring of business processes in Corporate environment

Analysis, development and monitoring of business processes in Corporate environment Analysis, development and monitoring of business processes in Corporate environment SAFIRA is an IT consulting boutique known for transforming the way organizations do business, or fulfil their missions,

Leia mais

THE BRAZILIAN PUBLIC MINISTRY AND THE DEFENSE OF THE AMAZONIAN ENVIRONMENT

THE BRAZILIAN PUBLIC MINISTRY AND THE DEFENSE OF THE AMAZONIAN ENVIRONMENT THE BRAZILIAN PUBLIC MINISTRY AND THE DEFENSE OF THE AMAZONIAN ENVIRONMENT Raimundo Moraes III Congresso da IUCN Bangkok, November 17-25 2004 ENVIRONMENTAL PROTECTION IN BRAZIL The Constitution states

Leia mais

聯 絡 人 電 話 TELEFONE TELEPHONE

聯 絡 人 電 話 TELEFONE TELEPHONE 隊 伍 報 名 表 / Boletim de Inscrição de Equipa / Team Registration Form ( 截 止 遞 交 日 期 / Data de entrega até / To submit by 9: 3/3/2) ( 每 一 請 填 寫 一 張 表 格./ Preencha um formulário para cada prova. / Please fill

Leia mais

Institutional Skills. Sessão informativa INSTITUTIONAL SKILLS. Passo a passo. www.britishcouncil.org.br

Institutional Skills. Sessão informativa INSTITUTIONAL SKILLS. Passo a passo. www.britishcouncil.org.br Institutional Skills Sessão informativa INSTITUTIONAL SKILLS Passo a passo 2 2 British Council e Newton Fund O British Council é a organização internacional do Reino Unido para relações culturais e oportunidades

Leia mais

WORKING CHILDREN. a) How many children in Britain have part-time jobs?. b) What do many Asian children do to make money in Britain?.

WORKING CHILDREN. a) How many children in Britain have part-time jobs?. b) What do many Asian children do to make money in Britain?. Part A I. TEXT. WORKING CHILDREN Over a million school children in Britain have part-time Jobs. The number is growing, too. More and more teenagers are working before school, after school or on weekends.

Leia mais

Murillo de Andrade Berti 4ALEN, 2015

Murillo de Andrade Berti 4ALEN, 2015 No work! No school! In its latest paper, IBGE pointed to a significant growth of a part of young Brazilians who neither work or study: so called "No-No Generation". The most recent National Research revealed

Leia mais

1. How will you tell the rent-a-car worker that you d like to rent a car? 2. How will you ask the rent-a-car worker the kind of cars they have?

1. How will you tell the rent-a-car worker that you d like to rent a car? 2. How will you ask the rent-a-car worker the kind of cars they have? I d like to rent a car. What kind of car do you have? Gostaria de alugar um carro. Que tipo de carro você tem? I d like to rent a car. return the car to the Airport. Gostaria de alugar um carro. devolver

Leia mais

O EXPOSYSTEMS The Exposystems

O EXPOSYSTEMS The Exposystems O EXPOSYSTEMS The Exposystems Em sua 10ª edição, o ExpoSystems, consolidado como principal evento Sul-Americano da Indústria de feiras e eventos, é imperdível para empresas que buscam incrementar e globalizar

Leia mais

Software product lines. Paulo Borba Informatics Center Federal University of Pernambuco

Software product lines. Paulo Borba Informatics Center Federal University of Pernambuco Software product lines Paulo Borba Informatics Center Federal University of Pernambuco Software product lines basic concepts Paulo Borba Informatics Center Federal University of Pernambuco Um produto www.usm.maine.edu

Leia mais

NOVAS VANTAGENS NEW BENEFITS

NOVAS VANTAGENS NEW BENEFITS NOVO PREMIUM O SEU CARTÃO DE SAÚDE YOUR HPA HEALTH GROUP CARD NOVAS VANTAGENS BENEFITS Oferta de Check-Up Básico anual Oferta de Check-Up Dentário anual Descontos entre 10% e 30% nos serviços do Grupo

Leia mais

Compartilhando Energia Humana. Sharing Human Energy

Compartilhando Energia Humana. Sharing Human Energy Compartilhando Energia Humana Sharing Human Energy A Chevron Brasil tem como estratégia e valor um plano de investimento social voltado para o incentivo à qualificação profissional e ao empreendedorismo

Leia mais

Federal Court of Accounts Brazil (TCU) Auditing Climate Change Policies

Federal Court of Accounts Brazil (TCU) Auditing Climate Change Policies Federal Court of Accounts Brazil (TCU) Auditing Climate Change Policies JUNNIUS MARQUES ARIFA Head of Department of Agriculture and Environmental Audit TCU s mandate and jurisdiction 1. Role of Supreme

Leia mais

// gaiato private label

// gaiato private label // gaiato private label // a empresa // the company A Calçado Gaiato é uma empresa prestadora de serviços no setor de calçado, criada em 2000 por Luís Pinto Oliveira e Mário Pinto Oliveira, sócios-fundadores

Leia mais