PESQUISA INGLÊS E SECRETARIADO

Transcrição

1 PESQUISA INGLÊS E SECRETARIADO

2 Where are they from? 72% 1% 1% 1% 2% 10% 13% Campinas Curitiba Macapá Belo Horizonte São José dos Campos Rio de Janeiro São Paulo

3 Who are they? 1% Male 99% Female

4 Nomenclatura 3% 2% 5% 3% 1% 2% 1% 1% 1% 1% 1% 1% Analista Senior 12% 10% 1% 1% 3% 11% 18% 10% 5% 2% 1% 1% Assessora Comercial Assessora Executiva Assistente Assistente Administrativo Assistente da Presidência Assistente de Compras Assistente de Diretoria Assistente Executiva Assistente Executiva Bilíngue Assistente Executiva da Presidência Estagiária Recepcionista Recepcionista Bilíngue Secretária

5 Nomenclatura resumida 2% 48% 41% Assessora Assistente Estagiária Recepcionista 10% Secretária 2%

6 11% Bilíngues Não citam 89%

7 Estudantes 23% 26% Não tem formação em Secretariado 22% 8% 21% Pós-graduação Superior Técnico Obs: 4 participantes da pesquisa tem nível técnico e cursam Superior em Secretariado

8 Tipo de empresa 14% 6% 21% 59% Grande porte Médio porte Pequeno porte Fora do mercado

9 Nível de Inglês 31% 24% 45% Básico Intermediário Avançado

10 Importância da Língua Inglesa para a profissão 1% 99% Muito importante Um pouco importante

11 Estuda inglês no momento 24% 76% Não Sim

12 Possui algum diploma internacional 13% 87% Sim Não

13 QUESTIONNAIRE

14 1. Understand the days of the week and the months of the year

15 2. Understand simple questions in social situations (e.g., How are you? and Where do you live? )

16 3. Understand someone who is speaking slowly and deliberately about his or her hobbies and interests

17 4. Understand someone speaking slowly and deliberately, who is giving me directions on how to walk to a nearby location

18 5. Understand some memorized words and phrases

19 6. Understand directions about what time to come to a meeting and where it will be held

20 7. Understand a person s name when she or he gives it to you over the phone

21 8. Understand a salesperson when she or he tells you prices of various items

22 9. Understand a person in social situations talking about his/her background, family, or interests

23 10. Understand explanations about how to perform a routine task related to your job

24 11. Take a telephone message for a co-worker

25 12. Take part in a meeting and write the minutes

26 13. Understand play-by-play descriptions on the radio of sports events that I like (e.g., soccer, baseball)

27 14. Welcome visitors to your company and show them the premises

28 15. Understand a co-worker discussing a simple problem that arose at work

29 16. Understand the main ideas in news reports broadcast on the radio or TV

30 17. Understand an explanation given over the radio of why a road has been temporarily closed

31 18. Understand lines of argument and the reasons for decisions made in meetings that I attend

32 19. Understand a discussion of current events taking place among a group of persons speaking English

33 20. Understand headline news broadcasts on the radio

34 21. Understand a client s request made on the telephone for one of your company s major products or services

35 22. Understand discussions in a workplace meeting with several people

36 23. Understand an extended debate on a complex topic such as equality in the workplace

37 24. Understand the details of a fast-breaking news event on the radio

38 25. Understand a complex presentation or demonstration in an academic or work-related setting

39 26. Read the letters of the alphabet

40 27. Spell your name and company name

41 28. Understand movies (entertainment or commercial) without subtitles

42 29. Translate documents from English to Portuguese, with little use of dictionary

43 30. Translate documents from Portuguese to English, with little use of dictionary

44 31. Read and understand a restaurant menu

45 32. Recognize memorized words and phrases (e.g., Exit, Entrance, and Stop )

46 33. Read and understand a train or bus schedule

47 34. Read and understand a simple postcard from a friend

48 35. Read office memoranda in which the writer has used simple words or sentences

49 36. Read and understand traffic signs

50 37. Read tables, graphs, and charts

51 38. Read and understand directions and explanations presented in technical manuals written for beginning users

52 39. Read an understand simple, step-by-step instructions (e.g., how to operate a copy machine)

53 40. Find information that I need in a telephone directory

54 41. Read and understand a letter of thanks from a client or customer

55 42. Read entertainment-related information (e.g., tourist guides)

56 43. Read information about products (e.g. advertisements)

57 44. Read and understand a travel brochure

58 45. Read and understand an agenda for a meeting

59 46. Read and understand the main points of an article on a familiar topic in an academic or professional journal

60 47. Read English to translate text into my own language (e.g., letters and business documents)

61 48. Read and understand a popular novel

62 49. Identify inconsistencies or differences in points of view in two newspaper interviews with politicians of opposing parties

63 50. Read highly technical material in your field or area of expertise with little use of a dictionary

64 51. Read a newspaper editorial and understand its meaning as well as the writer s intent

65 52. Read and understand a proposal or contract from a client

66 53. Read and understand magazine articles like those found in Time or Newsweek, without using a dictionary

67 Thank you! ENGLISH FOR SECRETARIES Regina Rezende